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Frequently Asked Questions About Best Buy Homewood

How do I check product availability at the Homewood Best Buy?
How do I check my order status?
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Homewood stores’ holiday hours?

Recent Reviews

4.0
(2649 reviews)
Wanda R
February 22, 2025
5 out of 5
Cathy was amazing helping me with my phone purchase and very knowledgeable about her department ....i enjoy My experience would shop with her again thanks so much....
Larry S
February 21, 2025
1 out of 5
I went to bestbuy in homewood this morning and brought in my desktop computer for repairs and I was standing at the counter with my desktop and girl turns around and asks me if I have an appointment and I said no, she says that they can't help me unless I have an appointment. I was unaware that you even had to make an appointment to have someone look at your computer and repair it for you, normally I just drop it off and they would look at it when they get a chance ,then call me and explain what's wrong with it and fix it, store wasn't busy at all, but they must not need more business because I didn't appreciate the employees demeanor and attitude, It doesn't say online that you need to make appointment to get things repaired, but I will never visit that store ever again, I found a place in downtown homewood that fixes computers and they got me in right away, unlike bestbuy, very unprofessional staff on duty ,letting job's walk out the door, definitely acted like they didn't want to be there, so sad , used to spend alot of money there, not any more, stay away.
Response from Best Buy
February 21, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I can get my computer problems taken care of in a fast and efficient manner Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64839055". Full Name E-mail Address Phone Number Regards, ^Josh
Rafael P
February 16, 2025
5 out of 5
Great Store
Tone
February 14, 2025
5 out of 5
This Best Buy location undoubtedly is the best one in the south suburbs. The manager is very knowledgeable and was able to help my wife and I with making a selection. Her staff is kind, patient and knowledgeable as well. If you're tired of just being a dollar sign and want top notch customer service, with a staff that goes over and beyond for you, this is definitely the location for you.

About Best Buy Homewood

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