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Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2734 reviews)
lascius -
July 23, 2025
1 out of 5
My signature required for infamous RESTOCK FEE. $163.00 purchase. RESTOCK FEE, if this item is returned, $45.00. However, the item was ALREADY OPEN upon my initial purchase, when I inspected it, before paying for it. The sales associate was reluctant to let me, EVEN TOUCH the item prior to purchase. First time I have encountered this ABSURD RESTOCK FEE at a Best Buy. Circuit City started RESTOCK FEES, before entire chain SHUT DOWN three months later😆.
Response from Best Buy
July 24, 2025
Hello.
I would be frustrated as well if I were charged a restocking fee on a defective item and I understand your feelings. We would be more than happy to look into this for you if you have a minute. Please send us a message on Facebook (https://bby.me/x5ummf), Twitter/X (https://bby.me/9s6fcc), or Instagram (https://bby.me/6fk1mq). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 19632.
Best,
^Allison
Nunnaur B
July 18, 2025
5 out of 5
Quick return and they assisted with finding product at another store.
Kendall
July 15, 2025
5 out of 5
Nice store
Michael S
July 13, 2025
5 out of 5
Great service!