Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2758 reviews)
dianna m
November 14, 2025
5 out of 5
Wonderful, great staff
Alecia R
November 13, 2025
5 out of 5
Was treated with the best customer service.
Anton S
October 31, 2025
5 out of 5
Very Informative and helpful staff... Troy and Christian both did a great job helping me to pick out a laptop. I really appreciate their patience; I feel like I gained a great value not because of the price of the laptop but because of the exceptional service and expertise of the staff at the BEST BUY in HOMEWOOD. They the BEST. truly a great experience...
D Z
October 26, 2025
1 out of 5
Lack of staff, employees don't know the products. They don't know what area to send you to. Many customers standing around waiting for assistance. Few of us just left the store without buying anything.
Response from Best Buy
October 26, 2025
Hello,
Thank you for taking the time to leave your review. We understand not being able to get the assistance you needed during your visit, isn't ideal. We'd like to review this further with you if you can send a private message on one of our social media platforms, Facebook (https://bby.me/tvjsl1), Twitter/X (https://bby.me/s5h6kk), or Instagram (https://bby.me/n3jqbz), and include a reference to your "Google review #60833".