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Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2716 reviews)
Charles-Michael B
July 04, 2025
5 out of 5
Very helpful team, always a good experience shopping here
Mike N
July 02, 2025
1 out of 5
Dont purchase a TV or extended TV warranty at Best Buy. SAMSUNG 73" inch new and now Samsung 85" NEW Have both failed in under two years. Stay clear of SAMSUNG TVs also. Been two weeks no tech available.. im only 25 min from the store. I bought the extended warranty and the 85" TV is covered. Today tech was supposed to arrive, they again said no tech available, and didn't even bother to call. Was supposed to receive call back from customer service, didn't happen, supervisor, didn't happen, tech day before delivery NOTHING, day of cancelled delivery, NOTHING. My only response today since they are not coming is, sorry there is no tech available. Is this for real!? They sure like to take your money for extended warranty and promise the world, but ghost you when you need it. I cant believe this service is so horrible. Still have no date for a tech to come out and Inspect the TV, will not issue a refund or credit until tech comes out. 6 TIMES I HAVE BEEN TOLD THERE IS NO TECH AVAILABLE!
Geek Squad is making best buy look terrible, should have bought from AMAZON.
Annette S
July 01, 2025
5 out of 5
Excellent service
Rosanne B
June 30, 2025
5 out of 5
Very helpful