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Best Buy Rancho Cucamonga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Rancho Cucamonga
How do I check product availability at the Rancho Cucamonga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rancho Cucamonga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rancho Cucamonga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rancho Cucamonga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4603 reviews)
Carlos D
June 03, 2026
1 out of 5
Staff is very friendly, Manager Alejandra was very hostile and made me feel like I was trying to scam them. All I was doing was returning an item that I was told I can return if I purchased a membership that extended my return window.
Response from Best Buy
June 03, 2026
Hello, Carlos,
We appreciate you taking the time to share your feedback. Returning an purchase you no longer want should be simple, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/pJqouA), Twitter/X (https://bby.me/HYqSxB), or Instagram (https://bby.me/NkuJVH). Please reference Google Review, #160589.
Sean S
June 01, 2026
5 out of 5
Good service
Elijah H
May 31, 2026
1 out of 5
Terrible customer service and an even worse manager in Adolio? I can’t remember how to spell his name, but I was sold an iPad with a wrong serial number and Best Buy customer service told me to bring it into a physical store so I did and obviously I was a little frustrated but not once did I show it or act like it. I just asked a lot of questions and had a lot of concerns and the manager / staff member made me feel like I was in the wrong and made me feel like I was trying to scam them even though I just bought a new bigger iPad from them the previous day. I would recommend quite literally any other Best Buy in the area then the Rancho Cucamonga location. The manager adolio gave me such a hard time and was very very unprofessional. At one point I even said “hey man to man” what did I do wrong? And I was followed up with even more sass and disrespect. Thankfully the Corona location had a manager by the name of Jedric who is an absolute life saver and an ever better human being because he took care of me like no other customer service I had ever got. Shame on Rancho Cucamonga Best Buy
Response from Best Buy
May 31, 2026
Hello, thank you for leaving us a review. A serial number discrepancy would be quite confusing. Can you please reach out to us on Facebook (https://bby.me/rspq19), Twitter/X (https://bby.me/uq9jG1), or Instagram (https://bby.me/LBNV3C) with more information about your experience? Please begin your message with "This is regarding my Google Review #159519".
Merritt H
May 24, 2026
1 out of 5
Just ran over to Best Buy on Foothill in Rancho Cucamonga to grab a charger for my husband's laptop. I approached a young man and asked if her worked there. He replied, "What's up?" I repeated my question and added, "Are you busy?" He replied, "What's up?" I told him what we were looking for. He began walking away from me so we followed him. He indicated to some boxes on a shelf and said any of them would do. We showed him our old charger/cord and he said they only had two with the round plugs, that no one used those anymore. He pulled one of the shelf and told us it would work. Then he walked away. We made our way to the front, paid for our purchase ($64 and some change). Thankfully the charger worked because we'll be damned if we'll ever voluntarily go back to that particular Best Buy. What is my problem, you ask? Simple. When I ask an employee if they are, indeed, an employee, I expect their response to be, "Yes, how may I help you?" Not, "What's up?"