Best Buy Avon

Good service and good deals

I went here Saturday to get a tv. They had a good deal but the TV had to be delivered, because they didn't have it in the store. They set delivery up for Tuesday but couldn't give me a time. I told them I have to work. They told me to call a number on Monday to set up an time. All of that was fine. I call Monday and they have me 7am -12pm. I say that won't work. Has to be after 3pm delivery. We can't help you. You have to call the geek squad at this number, so I call that number. Finally get ahold of someone and they can move my day but will only give a time frame 12 hours before. Again I explain, I have to work, has to be after 3pm. Can I just pick it up at the store? Yes you can. Confirmed this store. Ok you can pick it up in a couple of hours. When I get to the store I explain everything. They say I can pick it up but it won't be in for 3 more days. I was fine with that. Then they say it will cost $20 more. I have already paid in full. They know but the sale price went up since Saturday and there is nothing they can do. I have to call best buy to deal with it. At this point I'm done. Got a refund no tv. It dosnt have to be that hard.

I visited this location 2 times in the same day waiting for an item to show. All employees were unable to provide any info on the items I was asking about... EXCEPT ONE, Louis! I appreciate the time he took to assist me. They had exaclty what i wanted but it was in the back room. He was only one of 4 people that took action. I walked away a satisfied customer. Thanks again Louis!

Found an opened box online wanted to see it before buying. Very helpful sales person was able to locate the watch and we bought it. Thank you 😊