Altruista C
April 12, 2025
I ordered a mac mini online, said it was available in store for pickup today! Drove an hour to Avon only to be told it's being delivered in a week. Lol..
Response from Best Buy
April 12, 2025
Hi there,
Thank you for taking the time to share this review here, although we hate to hear your order was not available like you expected. We would like to get some more details from you, and ensure your feedback is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65035404. We look forward to hearing from you!
Regards,
^Katie
Customer service was on point!
I wanted to do a payment plan for a new laptop… Instead, I got enrolled for a credit card. I couldn’t even get any words out cause they kept interrupting and telling their sales pitch. Anyways, I’ll change my rating as soon as I get my credit card in hand.
Response from Best Buy
April 05, 2025
Good Afternoon, Meryanne.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65011733" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey