Super fast pickup for laptop
Good service and good deals
I went here Saturday to get a tv. They had a good deal but the TV had to be delivered, because they didn't have it in the store. They set delivery up for Tuesday but couldn't give me a time. I told them I have to work. They told me to call a number on Monday to set up an time. All of that was fine.
I call Monday and they have me 7am -12pm. I say that won't work. Has to be after 3pm delivery. We can't help you. You have to call the geek squad at this number, so I call that number. Finally get ahold of someone and they can move my day but will only give a time frame 12 hours before. Again I explain, I have to work, has to be after 3pm. Can I just pick it up at the store? Yes you can. Confirmed this store. Ok you can pick it up in a couple of hours.
When I get to the store I explain everything. They say I can pick it up but it won't be in for 3 more days. I was fine with that. Then they say it will cost $20 more. I have already paid in full. They know but the sale price went up since Saturday and there is nothing they can do. I have to call best buy to deal with it. At this point I'm done. Got a refund no tv. It dosnt have to be that hard.
Response from Best Buy
August 11, 2025
Hello.
Having difficulties being available for a delivery is never ideal, and I understand your feelings. We would be more than happy to assist with picking out a day that works best for you or getting a television set up for pickup. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/7ais0p), Twitter/X (https://bby.me/vr10z1), or Instagram (https://bby.me/wn9u5r). Please also include Google Review number 27792.
Best,
^Allison