Geek Squad - every member was incredibly helpful, supportive & knowledgeable repairing & renewing several laptops for us within a week’s period. Great customer service!
I really, really appreciate the thoughtfulness management has at this Best Buy location. Pokemon cards are a hot commodity right now, and Best Buy is one of the stores at the center of all of the chaos. This is the second time I've visited this Best Buy on release day of a new set of cards, and management ensured that everyone waiting outside the store entered promptly upon open, in the order they were queued in, and made it clear what limits were on purchasing. I appreciate the product limitations so that more folks can actually enjoy the hobby! Everything went smoothly and I was able to get exactly what i came for.
I bought several item’s from this store lastly I bought a new LG fridge in 2023 the fridge was leaking. I went to the store and asked for the Geek Squad protection which I took when I bought the fridge
I met the manager and he told your geek squad protection is canceled so you call some local shop and fix it. Useless fellow not fit be a manager.
Response from Best Buy
July 15, 2025
Hello, Tilak,
Thank you for the review. We can see how finding out your Geek Squad Protection plan in not in effect would not be a welcome experience to have occur. We'd like to follow up and discuss the matter with you further.
Please connect with a member of our team through a private message on Facebook (https://bby.me/qym15b), Twitter/X (https://bby.me/fb1qsq), or Instagram (https://bby.me/feo1kj). For the fastest response, please include your full name, email, phone number, and "Google Review 14969" in your message. Thanks!
Regards,
^April
One of the nicest, most modern, and cleanest Best Buys I ever visited. Staff was super friendly and engaging.