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Best Buy Stevens Point
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Stevens Point
How do I check product availability at the Stevens Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stevens Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stevens Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stevens Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1595 reviews)
allstar53590
May 14, 2026
1 out of 5
Was told that I had 60 days from when I bought a washer and dryer set that if the price goes down they would match it. Well they don't. I can't help you thought I was a premium member. Even my friend heard him say that. I never leave reviews that should show how frustrated I am. PS customer service was worthless.
Response from Best Buy
May 14, 2026
Hi there,
Thank you for your review. This is certainly far from the kind of support and service we strive to provide here at Best Buy. We would like to follow up and look into this as well as ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/97LI7U)
- Twitter/X (https://bby.me/93EXwt)
- Instagram (https://bby.me/RX9kph)
When reaching out, please reference your Google Review 152539.
Coupon G
April 04, 2026
1 out of 5
Terrible experience today with this store tried to return a laptop because it didn’t have the proper OS that I wanted on it. I want pro on the laptop for work said they can only offer me store credit and no other store would take it for a refund on my credit card went to the Wausau store they refunded it no problem. Be very careful with the employees and the managers here I feel like if you return a certain amount of stuff they’ll try to lie and say that they can’t take it when they in fact, can take it talked Best Buy support and everything. They said there’s zero reason why they couldn’t take that laptop back so I’d be very careful with this store because I feel like they can be very deceitful.
Response from Best Buy
April 04, 2026
Hello,
Having a concern with a laptop that wasn't allowed to be returned can be difficult. Please reach out to chat with us on any of our social media profiles below with Review 138593.
Facebook (https://bby.me/0lQobW)
X (https://bby.me/HHQqUZ)
Instagram (https://bby.me/WszQFJ)
Dan D
March 21, 2026
1 out of 5
The guy in the store with a bald head this morning was completely rude and disrespectful to customers absolutely horrible if I could leave less than a 1 star I would people should not be treated that way
Response from Best Buy
March 21, 2026
Hey there.
We always want our customers to be treated with respect. If you would like to share any more information, please reach out to us on social media. Be sure to reference your review number, 133083, in your message. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Carrie B
March 10, 2026
3 out of 5
Short-staffed in the evenings, be prepared to wait.