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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Eagan
How do I check product availability at the Eagan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eagan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eagan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eagan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2370 reviews)
Sagal M
July 31, 2025
1 out of 5
Geek Squad employee refused to check my camera despite Best Buy site claiming that they offer camera repair services.
Response from Best Buy
August 01, 2025
Hello, Segal,
Thanks for reaching out and leaving your review. Trying to get your technology diagnosed should be easy at Best Buy, so I can understand your concern. We would be happy to document your experience and help any way we can. Please connect with us through social media. You can find us on Facebook (https://bby.me/trwq12), Twitter/X (https://bby.me/5r0b9v), or Instagram (https://bby.me/i1yh5u). Please reference Google Review #23096.
Regards,
^ Aaron
parker p
July 30, 2025
5 out of 5
It was great! Honestly
Steve M
July 24, 2025
1 out of 5
I cant talk to someone at the store after 20 mins on hold?! I need to speak to my store i just spent hundreds if dollars at last night not a customer service rep in India!!! Now I better still be able to return my item when I get back next week! And no your "service rep" didn't take my number so I dont have in it my account or a reciept!!!
No wonder all your stores are closing!! People come to SHOP AT YOUR STORE FOR INPERSON CUSTOMER SERVICE!! If I had bought this online ANYWHERE EVEN WALMART id have more personal service!! You will all be out of business in the next 5 years and I know i will never spent my thousands of hard-earned money at your business
Response from Best Buy
July 24, 2025
Good Afternoon, Steve.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. I can understand why you'd be frustrated with the experience you described. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#19852" for reference. You can find us here:
Twitter(X):
https://bby.me/bttkvx
Facebook:
https://bby.me/pvqtlp
Instagram:
https://bby.me/nqn31p
Kind Regards,
^Trey
Derrick S
July 19, 2025
5 out of 5
Best Buy is always my preferred go-to when other options exist for purchasing products. The number of times they have helped me out or made exceptions when things are technically out of warranty are completely worth the Total Tech Membership worth the cost.
I do wish they had Target-like Circle debit card option for 5% cash back; but the Total Tech membership is a great alternative. You’re basically paying for exclusivity but it’s so worth it.
Bottom line: Any purchase of significance I need to make, Best Buy always gets my business over Target, Amazon, Walmart, etc all day.