My family and I LOVE Pokémon!! We have been in the Pokémon collecting for years! It is the one thing that we still can connect with our almost teenage kids. Today, we took a chance to hit up the Gresham store! We got lucky! I was with my husband and son. They were able to sell us 3 as we were told “ONE PER PERSON”
When we got home, my daughter was sad as she wasn’t with us. I told her that we can try to go back and see if there is still any left after dinner and we can get one for her. She had decided to hold off on dinner as she was afraid of them selling out as that is normal!
So I asked my husband to take my daughter back and test her luck. They took a long time… when they got back, they had shared that the employees made them waited for about 20 minutes and then proceeded to tell her it’s “ONE PER HOUSEHOLD” so they can’t sell her any!
What in the world?! They weren’t sold out, they just simply changed their minds and now won’t sell one to my daughter?! They made her stand there for about 20 minutes and the employees went to the back room… discussed with each other to make the decision… why?! Whats the reason? To make a 13 year old child stand there and decline her is just heartbreaking. This store NEEDS HELP IN MANAGEMENT!
Very quick, was able to accept an online return without issue.
Great location with good friendly and knowledgeable people. One of my favorite locations for getting tech stuff.