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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3545 reviews)
Aaron A
June 03, 2026
5 out of 5
The staff are great, the store is well stocked. This is a Best Buy; if it was exceptional it would be concerning. However, I've been here quite a few times in order to fix my friends tech issues and was always satisfied with my purchases here.
Also, there's two lines for the cash registers. The one on the left is for Doordash or whatever. Why we have people dashing stuff from Best Buy is beyond me.
Diego C
June 02, 2026
1 out of 5
Quite possibly the worst store i have ever entered by far, aside from the smell, the almost non existent help you receive from anybody in this store is actually comical, I hope this store tanks and fails.
Response from Best Buy
June 02, 2026
Hello, Diego,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 160166.
Facebook (https://bby.me/wAvw6d)
Twitter/X (https://bby.me/Ul7umF)
Instagram (https://bby.me/maXxGi)
We look forward to assisting you there.
Brandon P
May 23, 2026
1 out of 5
Can't even call the business because the AI wouldn't tranfer me to the store. Then on my THIRD try, I spent two minutes answering the AI's pointless questions to finally get transferred to...wait for this...an outsourcing company... can't even reach the actual store. But hey, no worries, because the outsourced person i talked to gave me a new number to call, (you're so profit driven that you can't have staff at the store answer phones?). So anyways I call that number, just to get back to the AI answering service, that they had for the other three stores I called. Way to lose a longtime customer. Can't even get help with a purchase.
And for a side note, that's mainly just venting, but the computer parts I was going to purchase have gone up 3-4X in price because of AI. Just a little salt on the wound 😂
Lisa T
May 21, 2026
4 out of 5
No Dvd's sold here!