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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3405 reviews)
Asher B
June 05, 2025
1 out of 5
Best buy provided one of the worst buying experiences possible. I bought a laptop for 1 hour pickup and they won't actually make it available to pickup. When you call or chat you're speaking to someone across the world who is unable to communicate with anyone in store. I waited 2 days and tried to pickup from multiple stores, my item was never made available for pickup. I spoke to multiple representatives and they're completely useless there's no reason to contact them. Two days after I placed my order they cancelled with no explanation. DO NOT SHOP WITH BESTBUY!
A R
May 31, 2025
5 out of 5
The guy at the front counter was awesome!! Forgot his name unfortunately but he had a little 4 leaf clover pin and he was just so sweet! 10/10 customer service!!
Eric O
May 27, 2025
5 out of 5
Great place to shop and work
Nancy B
May 25, 2025
5 out of 5
The gentleman at the reception desk at 2pm on Sunday the 25th of May was SO helpful !! He solved my question immediately. You have GREAT employees at Gresham.