Bryan Chavez helped me out yesterday and was very knowledgeable about the information I needed, he made my shopping experience much easier. Bryan C. and Rony had Great Customer Service I would recommend asking for their help!
Big screen TV pickup at 4pm today. Store traffic was light and all the service agents were attentive and friendly. Specifically Dashawn at the pickup counter. We had trouble finding my order number, so I showed her my phone and she swiftly navigated to the right information. The TV was too big to carry, so she advised that I drive to the door, and she would roll the box out for loading. Five Stars overall for great troubleshooting and great service. Good Job Team Best Buy (Palmdale).
Hard to find help and not even that crowded
Response from Best Buy
April 08, 2026
Hello,
Thanks for taking the time to leave your review. It's unfortunate that you had a hard time getting help. We would like to hear more about your visit and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 139804 in your message to us.
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I give this place 5 starts because of the customer service. Every single time I've come here, I have someone come up to me and ask if I need help. So I appreciate that so much. Specially since I'm not that big of a tech person