Worst experience ever trying to purchase a phone. Kristian had a very bad attitude and was unwilling to help. When I asked to speak with a manager, she laughed in my face and told me there wasn't one available. About five minutes later, a manager suddenly appeared. The entire interaction was unprofessional, disrespectful, and very disappointing. I would not recommend this location based on my experience.
Response from Best Buy
July 12, 2026
Hello, Dominique,
Thank you for reaching out for support with your interaction at the Palmdale, CA Best Buy location. We understand that having a negative experience when attempting to purchase a phone can be difficult. Please reach out to us on any of our social media profiles below with Review 186508 for support.
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Always been able to get what I need or atleast got helped to the best of their capabilities
Some employees are rude but honestly they don’t really pay too much attention to you