Me gusta la tienda por la amplia variedad de aparatos que venden.
Only best buy in town but its nice has everything you need
Joshua L
November 26, 2024
I purchased a 30th anniversary ps5 . I was so excited to get home and to open it when I got home. I grabbed the Brown box, cut it open nicely. Then realize that that the seal was cut and someone has already opened it and went through it. I thought I was getting a new item, not an open box. I contacted customer service and they won't do anything for me. They told me I could return it and purchase another one, but you can't because this is a limited edition and you can't purchase any more. And playstation will not be selling any more of them. I think I should get some kind of reimbursement for purchasing a open box, not a new one.
Response from Best Buy
November 27, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect my new in box items to arrive to me as such. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64480244".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
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