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Best Buy Marina
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Frequently Asked Questions About Best Buy Marina
How do I check product availability at the Marina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Marina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Marina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Marina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1363 reviews)
Dain V
March 04, 2025
5 out of 5
I recently visited Best Buy and was blown away by the Magnolia Room’s selection of high-end TVs and audio equipment. The OLED and QLED TVs from brands like Sony, LG, and Samsung displayed stunning 4K HDR visuals with deep blacks and vibrant colors.
The audio section was just as impressive, featuring Bowers & Wilkins, Sonos, and McIntosh setups that delivered rich, immersive sound. The knowledgeable staff provided great insights and demos, making it easy to compare options.
If you're serious about home entertainment, the Magnolia Room is a must-visit!
Jason K
March 04, 2025
5 out of 5
I’ve shopped at Best Buy for many years and Mr. Ryan was one of the best associates I’ve ever dealt with! He was prompt, informative of the details for my new Apple Watch, and was a great representative for the Best Buy brand. If I ever need to go to Best Buy again, I will come back to this one and ask for Ryan.
Thanks again!
Alfredo G
March 01, 2025
1 out of 5
I harassed as if I was a thief! Just because of my tattoos they automatically judged and followed me annoyingly and rude ass looks .
Never going back there. I'll go all the way to sand city if I need to
Response from Best Buy
March 02, 2025
Hey there, Alfredo,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience at one of our locations. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64879680" and share your full name, email, and phone number.
Thanks,
^Jacob
Daichi S
February 27, 2025
1 out of 5
Best Buy in Marina, California is a poorly run electronics store located in the newer devlopment area of the city. Getting any kind of customer service in this store is nearly impossible. Staff claim they work in diffrent departments and many no else was available. I purchased my Samsung Washer and Dryer from this store along with an extended warranty. Well the delivery with the washer and dryer was a disaster. The delivery crew didn't speak English and they were missing parts to hook up the machines. It took about two weeks to get everything resolved. I also purchased a television I assumed was new. However when I opened the box there was a used broken television inside. Best Buy has horrible customer service and their merchandise seems to be used items being sold for premium prices. I also had problems with a credit card that someone from this store illegally opened using my name. Best Buy is most definetly not the appropriate name for this terrible business. I will never recommend this store. The best way this store can benefit our community would be by permanetly closing this business.
Response from Best Buy
February 27, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64866923".
Full Name
E-mail Address
Phone Number
Regards,
^Josh