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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2650 reviews)
Taylor t
July 22, 2025
1 out of 5
I called a month if not longer ago about a tv I bought that just stopped working. They said it was still under warranty and said that I could make an appointment to have someone come out and look at it, so I did. I cleared my day to be home because they said it would be during the hours of 7 am to 7 pm. I call today (the day of my appointment) they can’t seem to find my appointment in their system 30 minutes later of being on the phone they tell me my appointment has been rescheduled. I expressed I was confused why it got rescheduled without notifying me and I never got a clear answer. So now I have to wait another 3 weeks before someone comes to look at it.
Response from Best Buy
July 22, 2025
Hi,
We appreciate you providing feedback. Having your appointment rescheduled without your knowledge is frustrating. Allow us to hear more about this experience.
Feel free to connect with us through social media private links. When you are reaching out mention "Google Review #18998", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/aa5kqc)
Twitter/X (https://bby.me/c7ha94)
Instagram (https://bby.me/344a75)
Here to assist,
^ Jay
Chrystal W
July 18, 2025
1 out of 5
Don't use bestbuy for car audio specifically amps and high performance went from 30 watt speakers to 100 watt speakers and a 4 channel amp they were supposed to upgrade speaker wires from 16 gauge factory to the appropriate gauge for the system which should have been 12 or 14 which the speakers have hook ups for even after discussing the wire upgrade at time of purchase opened up door panel to repair window to discover they used the factory 16 gauge wire then after calling they stood behind their decision and their lies the original speakers were 30 watts now that same wire has to carry 100 watts we were blatantly lied to and they just don't expect anyone to check or know anything for almost $4000 this was just pure Laziness and they are thieves as far as we are concerned
Response from Best Buy
July 18, 2025
Good Afternoon, Chrystal.
Thank you for leaving a Google Review. We appreciate your feedback. We can understand your frustration with how your installation turned out. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#17386" for reference. You can find us here:
Twitter(X):
https://bby.me/4fm0vp
Facebook:
https://bby.me/wvs9sq
Instagram:
https://bby.me/yfi2wg
Kind Regards,
^Trey
Polo A
July 17, 2025
5 out of 5
Areas is great for what you need
Ricardo S
July 14, 2025
4 out of 5
Muy buenas experiencia y la atención,es muy buena