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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2562 reviews)
David G
November 17, 2024
5 out of 5
Nice store. Had a few questions regarding headphones was assisted, and helped quickly. Thanks!
Gene C
November 12, 2024
5 out of 5
Bought my grandson a Lenovo laptop, open box for $440 it was regular $900, so far it is working very good after going tru the security sign ins, the employee mentioned the box idea to me and helped me find a good one, plus being a member I got a free 1 year best buy extended warranty
Carla N
November 10, 2024
5 out of 5
I have had a complete breakdown of all my office equipment since February. I've had to get a new desktop keyboard, mouse camera monitor and printer. They all went down within 4 months. The only way I could get through this maze was to go to Best buy's geek squad and they have a champion there named Daniel. He is a Wizkid knows everything about computers that you could ever want to know. He's exceptionally kind but most of all patient as I had to watch him handle certain customers ahead of me and he did it with class dignity and understanding. Daniel is a real asset to Best buy in Mount Juliet. YOU. Rock Daniel!
michelle m
October 28, 2024
1 out of 5
Don’t sever a 1 star!!! Your policy SUCKS!! Amazon ALL the way!!!!!
Response from Best Buy
October 28, 2024
Hi Michelle,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and can understand it can be frustrating if a policy didn't align with your expectations. We'd be happy to discuss this further with you to understand the situation and ensure your feedback is documented, as well as provide any assistance you still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64362912 so we can assist.
Thanks,
^Caleb