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Frequently Asked Questions About Best Buy Tinley Park

How do I check product availability at the Tinley Park Best Buy?
How do I check my order status?
My local Tinley Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tinley Park stores’ holiday hours?

Recent Reviews

4.2
(2169 reviews)
Terry R
February 25, 2025
5 out of 5
Staff sold me a Roko TV remote to work as a replacement for the one that I left in my other semi truck, only it's not a remote at all. Can't take it back because of how far I live from another Best Buy
Jehov P
February 21, 2025
4 out of 5
Friendly environment
Tiffney C
February 17, 2025
1 out of 5
I had a negative experience with this location. Wednesday 2/12 I had a remote start installed and on Saturday 2/15 my car wouldn't start. I called a few times trying to get help and see if I could tow my car to them to have it looked at but I had a hard time talking to a live person. When I did I spoke with someone in customer support who then transferred me to the car audio/audio tech department where no one answered my calls. I left two voicemail. As of today (Monday), neither were returned though there were people in and working. When I went to the store today and spoke with someone, I was told they could look at my car in a few days but only if I tow it again. This would mean an additional tow that could have been avoided if someone had answered the phone when I called. The tech who helped me (very polite) informed me that the manager says I could tow my car again and they would reimburse me but only if they were found to be at fault. This isn't satisfactory to me because I feel they could do more to honor the warranty that comes with my remote start. Why should I keep towing my car and incurring costs for them to likely deny fault? The mechanics of the remote start were not even explained when it was installed and I'm certain my car was disabled because of a glitch or fail safe. After reading the manual, it is likely this is to keep the car from being stolen. This entire experience has been tedious and I honestly hate I got the install. This is hugely inconvenient.
Response from Best Buy
February 18, 2025
Hi, Tiffney, Thank you for taking the share what you've experienced with your remote start installation. It seems you've done what you could for a resolution. Our support team would be happy to look into this further. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) and mention Google Review 64824873. When reaching out, be sure to send a private message or DM that includes your full name, phone number, email and order number. Sincerely, ^Tina
Shauna B
February 17, 2025
5 out of 5
There was an issue I had with my usb choices, and this location had exactly what I needed, alongside, welcoming tech workers who assisted me conveniently, plentiful stock options here, great location!

About Best Buy Tinley Park

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