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GEEK SQUAD

Best Buy Tinley Park

4.2
(2315 reviews)
7330 191st St
Tinley Park, IL 60487
(815) 469-1306
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Frequently Asked Questions About Best Buy Tinley Park

How do I check product availability at the Tinley Park Best Buy?
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My local Tinley Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.2
(2315 reviews)
David B
June 23, 2026
1 out of 5
We took our laptop in to Geek Squad because it wasn't charging. We were called and told to come and pick it up. At pickup, we were told it needed a new battery. We were billed $160, which we paid. After looking closer at the invoice we see we were charged for battery replacement. We get home and call the geek squad and ask about the charge. We were told that we should not have been charged for that. And if we brought them a new battery, they would install it. And we did. After Geek Squad installed the battery we were called and told that the charger port was broken and the laptop would not charge. We were told if we order a new charger port and bring it to them. They would install it for $60. My question was how was this not discovered when the laptop was brought in and was the battery actually bad? They couldn't answer that question. I ordered a new charger port and had it repaired somewhere else.
Gabriella Q
June 22, 2026
5 out of 5
Thank you so much to Sal for helping us navigate the store and buy products for our GoPro. He was so kind and offered excellent customer service. Thanks Sal!
Nik Z
June 13, 2026
1 out of 5
What the hell do you need a store for if everything has to be ordered online?
Response from Best Buy
June 13, 2026
We understand the frustration when you could not find what you were looking for in one of our stores. While we try to stock many items in store, our wide selection does mean that some items may need to be ordered for fast shipping or store pick up on a later date. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/dM6RPZ), Twitter/X (https://bby.me/qfa2xH), or Instagram (https://bby.me/qOxvZi), and mention your Google review, 172179.
Francisco J
June 08, 2026
5 out of 5
Love this store

About Best Buy Tinley Park

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