Best Buy Trumbull

Just horrible service. I just needed 2 small in-stock car speakers. Talked to the woman that greeted me when I entered and she checked they did have them there then said she would call someone over. 15 minutes goes by and no one shows up. So I start moving the ladder that I saw because she said they were probably on the top shelf and you couldn't see it. Then as I'm moving the ladder a different employee comes over and does ask me politely not to use it and goes to check and then says they are somewhere else and calls someone to come over. Then another 10ish minutes goes by and now I've just wasted well over 30 minutes since I walked in and still have nothing and realized this is just not worth my time so I left and will just be ordering from crutchfield atleast with them there is always someone on the phone to help you. It's been a while since I've gone to bestbuy now I remember why I stopped going. It just seemed like no-one cares about trying to help customers and it's just sad.

I stopped in to best buy with a price match from Sam’s club for the Oura ring 5. Best Buy’s website states they have a Price Match Guarantee and includes Sam’s Club as a company they Price match on their policy. After talking with a manager he said he was not able to match my price as it was too low and that they leave price matching up to manager discretion. After reviewing Best Buy’s Price Match policy online nothing states that it is up to manager discretion. It was the same exact product and met all requirements needed for the price match. Was super disappointed, why advertise price matching if they refuse to do it?

Great for electronics

Very welcoming