Frequently Asked Questions About Best Buy Trumbull
How do I check product availability at the Trumbull Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Trumbull Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Trumbull stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Trumbull Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2430 reviews)
Nicholas P
February 15, 2026
1 out of 5
What a crap place. I purchased a 500 dollar laptop drove an hour one way to pick it up only to be told it wasn't ready to be picked up. We left had lunch came back and still not ready for pickup. Kenny"the manager" laughably called to say the least manag3d to call me boss, hoss and everything under the sun instead of just getting me the item I clearly had purchased...... my daughter and I left after two hours of waiting for nothing. I have filed a complaint with the BBB. Kenny you are a crappy person. I will be contacting corporate after the holiday Kenny. Noone makes my daughter cry. No one Kenny.
Response from Best Buy
February 15, 2026
Hey there, Nicholas,
We understand your frustrations with your recent experience with us. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/8x5sp3), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #117742".