My go to Best Buy location
Some of the rudest staff I’ve ever met. Someone asked me if I needed help, I said yes please, I just wanted to see earbuds and Nintendo switch (for them it meant I want to buy both) so he passed me off to someone I couldn’t hear he was so quiet. Showed me the switch and said “so which one do you want to buy?” I then told him I was just looking at the switch, but 100% need the ear buds. He straight up walked away and told his colleague “he’s not even buying it?” (I heard him finally) walked out and went to Target where the staff were 1 million times nicer
Response from Best Buy
June 16, 2026
Good Evening, Daniel,
We certainly understand how you are feeling after not getting the help you needed when you visited us to shop. We would love to partner with you directly and work to better assist you. Please feel free to send us a private message on social media that includes your Google review case ID: #173458.
- Facebook (https://bby.me/o9VxvR)
- Twitter/X (https://bby.me/PkNdZ9)
- Instagram (https://bby.me/4kohvE)
Fraud experience! One of the employers charge me 2 Samsung earbuds when I went with my son to buy a apple airbuds and a 1 Samsung... my tickets was showing 2 gifts cards when I NEVER received it. I returned to the store to the refund. After they check cameras they found out everything. Please be careful when you buy.... check always what they are charging to you. Really disgusting and bad experience.
Response from Best Buy
June 10, 2026
Hello,
Having that kind of experience would be very frustrating, so we understand your concerns. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 171208 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Great place get you in and out fast