Best Buy Trumbull

My go to Best Buy location

Some of the rudest staff I’ve ever met. Someone asked me if I needed help, I said yes please, I just wanted to see earbuds and Nintendo switch (for them it meant I want to buy both) so he passed me off to someone I couldn’t hear he was so quiet. Showed me the switch and said “so which one do you want to buy?” I then told him I was just looking at the switch, but 100% need the ear buds. He straight up walked away and told his colleague “he’s not even buying it?” (I heard him finally) walked out and went to Target where the staff were 1 million times nicer

Poor shopping experience. I felt as if I was targeted or being watched almost instantly for declining assistance from an employee as I was trying to look for a razor on my own. I was approached by a second employee that was very rude, he just looked at his phone the entire time while talking to me, it felt very disconnected and really made me uncomfortable. He claimed they did not have the item I was looking for after saying they should, and ended up telling me they had no razor’s at all and suggested buying it online. Instead I left and got what I needed at target. He told me they were just “doing their job.” However it felt more like he was trying to get me out of the store rather than actually help me find what I was looking for and treat me like a customer.

Fraud experience! One of the employers charge me 2 Samsung earbuds when I went with my son to buy a apple airbuds and a 1 Samsung... my tickets was showing 2 gifts cards when I NEVER received it. I returned to the store to the refund. After they check cameras they found out everything. Please be careful when you buy.... check always what they are charging to you. Really disgusting and bad experience.