Hector h
September 06, 2026
If you display a deal you should honor it. I even asked the first employee and he said yes, the deal that is displayed comes with the laptop. The guy at the register said no the deal expired. And they are not responsible for having to take the advertisements down. Best Buy is going down the drain. The last time I went and I asked if they sold smart toilets the guy said I don’t know, google it.
Response from Best Buy
September 07, 2026
Hello, Hector,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience getting the best deal possible. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #219040" for reference. You can find us here:
Twitter(X):
https://bby.me/79AfYc
Facebook:
https://bby.me/ylBq07
Instagram:
https://bby.me/1Fxypw
Geovanie O
August 31, 2026
SCAM GEEK SQUAD PROTECTION PLAN.
Ive had this meta quest less then a year purchased for $299.99. For a Xmas present
Purchased a 2 year protection for $49.99
After tax $382
Turns out they will not replace the unit because they raised the price of the meta quest.
They will only give a store credit of $300
So if you buy anything from best buy and purchase a protection plan they will not honor it if they raised the price of the item.
Example you buy a item for $500 and they rasie the price to $700 they will only give u $500 store credit.
I lost around $82. For something that still has a factory warranty and 2 year protection plan. Its theft no other way to put it. No help from best buy or geek squad i dont need a store credit i need a replacement my son will miss his meta quest.
Response from Best Buy
September 01, 2026
Hello, Geovanie,
We appreciate you taking the time to write to us regarding your Meta Quest situation. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience we want for you. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/NtaXlW), X/Twitter (https://bby.me/557TV3) or Facebook (https://www. https://bby.me/UZvnfX) with the details of your situation. Also add Google Review 216275. We look forward to hearing from you.
Excellent very nice and helpful...
Very helpful and knowledgeable staff