purchased a printer today open boxed, asked if the ink cartridges was included. they said yes. just got home to set it up and it’s empty. called the store, they told me i can return it or purchase ink, but they also admitted it’s standard to be included. so no resolution to the fake sale and advertisement. my only option is to return or buy ink. i purchase a lot from best buy but they don’t offer anything other major retailers don’t so no point in getting blatantly scammed. so proceed with caution at least with this location.
I had dash cam installed, excellent service , reasonable price.
I had an excellent customer service experience with Steve at Best Buy. He was incredible. Went above and beyond to assist me. Great job, Steve!