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Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Spring
How do I check product availability at the Spring Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2861 reviews)
Jeremy C
June 10, 2025
4 out of 5
Dude that helped me find my printer was very knowledgeable and I thank him for his recommendation.
F S
June 09, 2025
1 out of 5
Wanted to buy 2 tv’s and a gaming console. Stood there waiting for someone to come or show up for 20 mins in the tv area but no one showed up. Requested one of the employee to send someone in the TV area, waited another 10 mins and no one still showed up.
Mason S
June 04, 2025
1 out of 5
I ordered an open box espresso machine from this location thinking I would get a good deal. Little did I know the store is dishonest. After getting home It is missing a key component to set it up. Not stated in the sale. The sale states missing non essential items. I called customer service and the said the store would help me. After wasting 2 hrs on the phone and going back to the store, they were no help and the manager asked me why did I buy an open box item in the first place. I was baffled by this response because they have it for sale. If it is missing parts, it should not be for sale in the first place. Now they expect me to return it, spend double to buy a new model. No discounts or anything for my inconvenience. They should be ashamed for the way they treat customers. There is absolutely no customer service in this store. How can you sale an item that is incomplete. I have contacted my bank to pursue a refund. I shouldn’t have to play back and forth with a store due to their lack of knowledge on a product. Someone needs to look into their ethics at this particular store. I have a 40 pound weight sitting in my kitchen now that is stuck on this set up screen from a singular part they failed to look for. Their best excuse was, oh someone saw the display and probably stole it from the machine….
Esther B
June 03, 2025
3 out of 5
Is what it is. Go in get what you need and move on.