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Best Buy Longmont
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2471 reviews)
Monica S
January 17, 2025
2 out of 5
Went into the Longmont Best Buy on January 15th to see about purchasing a new laptop. Found one I liked, paid with my credit card and then head to the front of the store to make an appointment for the following Saturday. At that appointment we would transfer the info from my existing laptop to the new one. At the Geek Squad area, I was told I would need the Best BUY Total Membership($179.99)and the My Passport portable HDD backup($64.99), which they then had to cancel the order and refund my money, which I hope will really happen. Then we started again to purchase the laptop, the membership and the portable backup. Used my card again and was told the laptop would be delivered to my home on Friday January 17th. We made a appointment for January 18th and to bring the new laptop, old laptop and portable backup, to have my info transfered from the old laptop to the new. On Friday January 17th when the lap was not delivered by 4:15 p.m. I called the Longmont Best Buy and after being hung up on with the first call, while waiting while on hold , the automated system said the order was canceled. Once a person answered and she tried to figure out the problem, the only thing she could tell me was there was a system error. She said I would have to come back into the Longmont Best Buy and redo the order. I asked if she could replace the order for the laptop but no she couldn't handle that. We canceled the Saturday appointment and I will have to go back to your store and start over again. This,will be three times using my credit card and hopefully I will receive refunds for the first two transactions. Needless to say, I am completely underwhelmed. I will go back into the store tomorrow and keep alert there may be a part two to this review.
Response from Best Buy
January 18, 2025
Hi, Monica,
Thanks for taking the time to leave a review here on Google. I can understand expecting a seamless experience when shopping and getting service at your local Best Buy. It seems like the issue stems from an order cancellation, and we would be happy to look into this closer.
If you require assistance, please reach out to us via social media. Our team is available on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64699202” when reaching out on social media.
Regards,
^Ravi
Glenn D
January 15, 2025
5 out of 5
Awesome cuatomer service in and out with everything i was looking for.
karla
January 14, 2025
5 out of 5
Chris with the geek squad was excellent with helping me return a vacuum and pick out a new one.Thank you Chris
stacey g
January 13, 2025
3 out of 5
We needed a tv that was easy to use. The salesperson was just okay and didn't really try too hard to help.
Response from Best Buy
January 13, 2025
Hello and thanks for reaching out on Google, Stacey.
We understand the frustration when an in-store experience does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64675207.
Kindly,
^Graham