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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2606 reviews)
Roberto G
April 25, 2026
5 out of 5
Excelente servicio
Alexandra F
April 24, 2026
1 out of 5
Worst customer service.
Response from Best Buy
April 24, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/AKhBwu), Twitter/X (https://bby.me/tEk5YK), or Instagram (https://bby.me/CwGrX2). Please include the Google Review reference number #145689 when reaching out.
Henry B
April 18, 2026
1 out of 5
I bought my iPhone from here with Apple care a year ago. I made an appt to get it fixed. I show up and they tell me this location isn’t Apple certified and they don’t have the tools to run diagnostic and I have to go to another location 20 minutes away? Why did I buy it here then
Response from Best Buy
April 19, 2026
Hello Henry,
Thanks for your review. It can certainly be frustrating to arrive to an appointment and be told they cannot service your device there. We would appreciate the opportunity to follow up and assist you however we can.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/pkFHB8)
- Twitter/X (https://bby.me/ooIQFH)
- Instagram (https://bby.me/TwNA3l)
When reaching out, please reference your Google Review 143496.
LMS12
April 14, 2026
1 out of 5
I ordered a TV for curb side pickup. Received a notification shortly after I placed the order that it had been picked up. The problem is that I did not pick it up. They checked the store cameras and confirmed someone who did not order or pay for the TV in fact picked it up. How does that even happen? Showing your drivers license is required (so I thought). Maybe an inside job? They made it right and gave me a discount (after I asked), but have to go to another store to pick up the TV because the one I ordered was the last one at this location. What a giant hassle.
Response from Best Buy
April 15, 2026
Hello!
Thank you for your review. We appreciate your sharing your experience. So that we can formally document your feedback, please feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 141747.