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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2507 reviews)
Thomas B
April 24, 2025
1 out of 5
Don’t buy a car stereo where they don’t install it. Such a hassle getting an appointment in Westminister afterwards. Not worth it.
Bill O
April 18, 2025
5 out of 5
Purchased a new TV online.
Easy process.
Ready for pickup within a few minutes.
They loaded the TV into my car quickly and safely.
Becca R
April 17, 2025
2 out of 5
They say they take apple care here, but every single time I have been turned away from this store and sent to apple in boulder. They NEVER have anything in stock and they do not check the system to see where it is in stock. They order it and it takes weeks. Apple needs to remove this service from best buy.
Response from Best Buy
April 17, 2025
Hello,
Thank you for the review. I can understand your frustration with our process in working with Apple products. I understand it can be disappointing when something is not in stock.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65051981.
Regards,
^Kristy
Sarah H
April 13, 2025
1 out of 5
Positively terrible customer service. After years as a customer I am appalled by the way they treat customers.
Response from Best Buy
April 13, 2025
Hello,
Thanks for taking the time to share your feedback with us. I am not sure what happened during your visit, but I can understand not receiving a quality level of customer service, isn't a welcoming experience. I'd like to have our corporate team review this with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also include a reference to your "Google review 65038436" in your message to us, it'd be appreciated.
Sincerely,
^Melissa