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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2498 reviews)
Jane W
March 31, 2025
1 out of 5
Bought a refurbished Windows 11 laptop which never worked properly. Per Dell Best Buy never wiped the Linux os before installing a Windows os. They charged me $100 to wipe the 2 os despite it being a Best Buy error then they only installed 11 Home not 11 Pro which I had paid for. 3 trips to Best Buy in 1 week and no sign of a refund - would think long and hard before shopping here again!
Kathryn
March 28, 2025
1 out of 5
Geek squad charged $180 for work they never actually did. I wanted a data transfer and approved a computer set up and the download of Google and Google only to allow that transfer. No data transfer was done and while the technicians downloaded a bunch of random shit into my brand new computer, they never actually downloaded Google.
As soon I can, I'm coming to get a full refund for everything, including for the horrible computer I was stupid enough to buy from Best Buy. They're very lucky it's flu season, or I'd already have come by to let those scam artists know they have permanently lost a customer.
Response from Best Buy
March 28, 2025
Hello Kathryn,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64977570. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64977570
Thanks,
^Ezra
billy s
March 27, 2025
5 out of 5
Easy pick up order. In and out in 5 minutes
Robert R
March 26, 2025
5 out of 5
Purchased two (2) stereo systems from Best Buy in Longmont. Orders were correct but with a little damage. The Geek Squad members "Junior" and Brandon were great! They made a awkward moment into something that we just don't see anymore, GREAT CUSTOMER SERVICER. They corrected the damaged equipment and made everything right. After the installation they showed me how the system(s) work and spent time with me to see that I could oprate they system by myself. Cameron and Sean at the store were also great to work with during the entire purchase. What a great group of service oriented people. Thanks