Best Buy Longmont

I love shopping at Best Buy. I've purchased many items, from electronics to appliances, to computer parts. Today's purchase was for computer parts (Keyboard, Mouse, and Microphone). They had the items i was looking for and also had suggestions for even better items which I ended up purchasing! My experience shopping with Best Buy is always good.

You have to love Best Buy!

m extremely disappointed with the customer service at this location. Every time I shop here, I feel like I’m being treated as if I’m doing something wrong or trying to steal, even when I’m just here to make a regular purchase. Customers deserve to feel respected and welcomed, not judged or watched suspiciously. Best Buy should focus on improving the way their staff interacts with customers. Respect, trust, and professionalism go a long way in creating a positive shopping experience. Unfortunately, this store has failed in that regard, and it makes me think twice about returning.

Went in recently to upgrade the antenna for one of our TVs with ZERO idea of what I wanted except “better than what we had”. The greeter at the door was helpful in pointing me exactly where I needed to go (as they always do - thank god they have these folks or we’d all be lost!) and Hector there sold me the perfect product for our needs - not the most expensive, but the one he thought would work best for our size, space, etc. That was impressive right there and will keep me coming back to the store. He also offered me the Best Buy annual membership that fit our needs best (I didn’t know these were available! THANK YOU HECTOR!) so I got the antenna at a discount with perks on it as well as future purchases. It was another successful visit to our local Best Buy with service that was worth a shout out!