Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2554 reviews)
Kayla E
October 15, 2025
5 out of 5
Big selection, clean store. It's your average Best Buy
Nick K
October 14, 2025
5 out of 5
Very professional and helpful
KRod
October 14, 2025
2 out of 5
Best Buy is just another store. Not much value here. I do appreciate employee service st these stores.
Response from Best Buy
October 14, 2025
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #55531" when reaching out on social.
Erica L
October 11, 2025
1 out of 5
Can't call and actually talk to a live person, the verbal response ques dont work. Get an actual person to answer calls and direct or use a service that makes it easy for your customers to get the help they need.
Response from Best Buy
October 11, 2025
Hello, Erica,
We appreciate you taking the time to provide your feedback. Trying to get answers to your Best Buy questions should be easy, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ypuidv), Twitter/X (https://bby.me/6kzvkk), or Instagram (https://bby.me/uudvqa). Please reference Google Review #54548.