Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2092 reviews)
Brigham
May 07, 2026
3 out of 5
Very small, only basic consumer grade electronic devices and other merchandise can be bought heŕe. Anything a bit more than that, either you could order in store or just go thru Amazon at that point.
Ben B
May 04, 2026
1 out of 5
Spent 30 minutes in the store looking at microwaves while employees looked me in the eye and didn’t offer to help. Once I picked out the microwave I wanted I asked for help and was told someone would be over to help soon. Employees stood and stared at me from the entrance and never came over. I ended up leaving empty handed because nobody ever helped me, but for some reason customers who came in after me got help when they asked for it.
Scott F
May 01, 2026
4 out of 5
Staff was a little unprofessional and harsh.
Jeff
April 19, 2026
5 out of 5
Yeah I'm about to turn 65 here in a couple days and getting hooked up with Medicare is a big issue of mine and I went and bought a computer from Best buy mainly for going through this Medicare stuff anyway having issues with the my ID signing me up because of not accessing the camera on the laptop that I bought and I went up there to the geek squad and this young man was very soothing helpful and understanding anyway he end up bypassing my computer helping me with stuff that's not having to do with his product and we got the pictures made to my phone and it was a beautiful thing and our old generation we need young men like him and he was very pleasant very calm and sincere and he dealt with me which I was old enough nauseous thank you Best buy and thank you geek squad