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Frequently Asked Questions About Best Buy Lake Charles

How do I check product availability at the Lake Charles Best Buy?
How do I check my order status?
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lake Charles stores’ holiday hours?

Recent Reviews

4.0
(2052 reviews)
Krystal T
November 14, 2025
1 out of 5
Today I went into the store to purchase my son some Sony headphones.Where has customer service gone now days?I Literally stood there for 20 minutes waiting on help watching every associate pass me by.I even went ask a girl can i get some help and she called someone ,but he went to another lady that had just got there and helped her.There was plenty associates just standing around.I took my business elsewhere.This use to be my favorite store.I told the associate walking out standing by the door that this is ridiculous!!😡
Hugh B
November 12, 2025
2 out of 5
Poor customer service. No one approached us, as we looked around.
Response from Best Buy
November 12, 2025
Hello, thank you for taking the time to leave us a review. Being able to ask questions about your devices before you make your purchase is pretty important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #68294". Facebook (https://bby.me/ytjcnu) Twitter/X (https://bby.me/ssy13c) Instagram (https://bby.me/jfgb7t)
Mel M
October 30, 2025
5 out of 5
Knowledgeable staff and very helpful
Tami M
October 12, 2025
5 out of 5
Where is everyone today at Walmart? It's so nice!! No crowds!!!

About Best Buy Lake Charles

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