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Best Buy Lake Charles
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2011 reviews)
Aaron T
April 19, 2025
1 out of 5
No selection. Lake Charles is dying. There's nothing in stock, nothing to choose from.
Probably the worst location to come to for your gaming and monitor needs.
Response from Best Buy
April 19, 2025
Hi, Aaron,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65057874 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
sijo j
April 16, 2025
5 out of 5
Outstanding shopping experience
Hanna S
April 15, 2025
1 out of 5
They outsource all of their calls to people who don't know anything. The call center will tell me that the store can help me and to go in, then I sit at the counter for an hour before someone finally tells me that they can't help me despite me already being told that they could.
There was also a time where I had accidentally left my power cord there and was trying to call the store to ask them if they found it but I just kept getting the call center... the call center people said they would send a message but I didn't hear back for days before I finally decided to drive back up there. I returned three times before I finally got my power cord back.
Response from Best Buy
April 15, 2025
Hello, Hanna,
Thank you for your review. I'd certainly be frustrated if I had to wait longer than expected to get help, so I can understand your disappointment. If you'd like assistance or want to formally document your experience, please send a private message on social media with your name, phone number, and email. Please mention Google Review 65044678 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
We look forward to hearing from you!
Sincerely,
^Meghan
Lee V
April 11, 2025
4 out of 5
Large selection of electronics and accessories but not many options of drones at this location.
But overall a very clean and organized store with kind and helpful staff.