Good selection but rather high prices.
I train companies on Customer Experience. My bar is extremely high when I walk into a retail operation. Today I went to our neighborhood Best Buy and was totally blown away with customer service of two extremely courteous, knowledgeable and full of energy customer service reps. Nick and Brian, you guys were amazing. Keep this attitude and you will go a long way. Hope your managers take good care of you.
Complete garbage company. Sold a bad TV through Amazon. Won't replace it and are mow making us drive an hour with the TV to return it. Total trash company. Never again Worst Buy.
Response from Best Buy
July 27, 2025
Good Morning, Doug,
Best Buy strives to provide our customers with a shopping experience where they can find reliable products easily and get support quickly if there are any issues. We absolutely understand how you are feeling after your recent experience did not match this. We would be happy to partner with you to review this situation in depth. Please contact us by sending a private message to our team on social media.
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