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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1915 reviews)
Chris M
August 08, 2025
5 out of 5
I was there to drop off used electronics for recycling and then walked around to see what was new. I was approached by three different employees to see if I needed help. The overall cleanliness and organization of the store was appealing.
John M
August 07, 2025
3 out of 5
Didn't really have what we were looking for but we understand that they can't have everything there.
Teryl O
August 05, 2025
5 out of 5
Got the help I needed quickly.
Momo W
July 11, 2025
1 out of 5
I can't get anyone to answer when I call the store. It just keeps me on hold. I have never seen this store busy, so I don't know why no one will answer the phone
Response from Best Buy
July 15, 2025
Thank you for sharing this experience with us, Momo. All of the store phones have been rerouted to our Customer Care Team. The idea is to alleviate the store from the phones, to help all of our in person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. I'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/mah7fa), X/Twitter (https://bby.me/f1u4gx) or Facebook (https://bby.me/lnjedu). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 14489. We look forward to hearing from you.
Sincerely,
^Deysha