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Best Buy The Pinnacle
Services Offered
Geek Squad Services
Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy The Pinnacle
How do I check product availability at the The Pinnacle Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Pinnacle Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Pinnacle stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Pinnacle Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1925 reviews)
Penny C
August 28, 2025
5 out of 5
I went in looking to replace a very old wireless router. Jeremy found me and asked if I needed help. I absolutely needed help! I'm not tech savvy. Jeremy asked all the questions and explained what needed to be explained. He helped me select a reasonably priced router that will carry my needs for the next few years. Kudos to Jeremy! What an asset for Best Buy!
Rebecca T
August 28, 2025
5 out of 5
All you would expect from best buy. Geek squad included.
Matthewblue720
August 26, 2025
5 out of 5
Usually Best Buy’s just tell us “yeah it’s great for gaming”, but the manager here (Chad), was amazing! He literally stayed with us for over an hour, and explained everything about the different PC’s, he also told us how to spot a good monitor and the differences between them, and after we bought it, we asked if he could look through it just to make sure it’s all right, and he unboxed the whole thing, and explained to me and my brother, and mom, about how the PC works and what to check for! This is the best experience that I’ve ever had at a Best Buy!
Joyce S
August 16, 2025
5 out of 5
I can count on them for my ink.❤️