Went in and needed help with buying a monitor and the worker named Giuseppe who is the only one working over in the computer section sees me over by the monitors and doesn't help me but decided to help others. Last time I'm coming to this location.
Response from Best Buy
July 15, 2025
Hi Robert,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you didn't receive the assistance you needed from our staff, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels, so our team can assist.
We can be reached on Facebook (https://bby.me/gnue5q), Twitter/X (https://bby.me/emr4mr), or Instagram (https://bby.me/w9rkh2). Please include your full name, email address, phone number, and the Google Review #15638.
^Caleb
Exquisite and elegant outlook.. but my mission to trade in my phones for another failed.
I had a great experience thanks to Jeniel, Anthony, and Trevor! They were incredibly helpful in guiding me to the right computer for my needs. Their knowledge, patience, and professionalism made the whole process smooth and enjoyable. I’m very happy with my purchase and truly appreciated their excellent customer service.
Staff was extremely unsettled. One in the back computer almost hit my daughter in the head with a box the size of 58 in tv as he didn’t measure his surroundings correctly nor excused him.
Then Brady at check out grabbed my items out of my hands to quickly scan me out while with my children trying to peacefully check out. Will not be going back to this location.