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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4967 reviews)
Manny C
July 31, 2025
5 out of 5
Jackie in the Television Department was amazing! Went in looking for a 4K TV.. was going for a $300 TV since was thinking budget.. Jackie explained in deep detail about TVs and Specs. She was very informative, ending up leaving with a Sony TV and Sony Surround Sound. Amazing Customer Service and Great Knowledge! Thank you
Nancy H
July 30, 2025
1 out of 5
I brought in some used batteries and printer cartridges for recycling and asked the young man at the desk in front where to drop them off. He pointed to the customer service area where there was a long line. I started to go there, then went back to him to ask if he could just tell me what their policy was so I didn't have to wait in line only to be told they don't accept them. He offered not even the information I now realize is available online and rudely told me to just go wait in the line, so I left. His manner was impatient and surly and unhelpful. I didn't get his name but he's young and tall and beefy, with lots of curly dark hair, and he was there around 1 pm today, Wednesday. He is not the person you want greeting customers as they enter your store. I tried to call and speak to a manager but was unable to get through; the computer voice told me to go to the website.
Response from Best Buy
July 30, 2025
Nancy,
Thank you for choosing to recycle with us. I can imagine how this encounter made you feel. Our support team would love to document this on a corporate level. To do so, we ask that you send a DM or private message to one of the following: Facebook (https://bby.me/umzyj9), Twitter/X (https://bby.me/8unn5y), or Instagram (https://bby.me/sazkj5). When sending your message, be sure to use the phrase "Google Review 22582" so that it can be properly routed.
Thanks,
^Tina
Radfan A
July 26, 2025
5 out of 5
بحثت كثير عن whoop 5.0 band مقاون للماء ووجدته لديهم . لحسن حظي كانت القطعه الاخيره . شكرا Best Buy
Stanley J
July 26, 2025
1 out of 5
They gave me the wrong TV....a broken Vizio in a Insigma box. I was in the process of moving, so I did not check to see if the TV worked.... unbeknownst to me... after 14 days, they don't accept exchanges or returns. They told me to check with the manufacturer but I can't as is a different brand TV. Customer Service line hung up on me. Because they sent me the wrong TV, I am screwed out of the money I spent. My first time experiencing such negative Service. I will just go to Amazon for now on and will make sure none of my money ever goes to Best Buy again. Very disappointing in every aspect