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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Rio Hondo Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Rio Hondo Mall
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5107 reviews)
Cel A
December 14, 2024
1 out of 5
Horrible, "fixed" my pc but my pc won't open Microsoft, needs permissions I don't have, settings were changed everywhere and I try and call again to make a reservation and they never pick up, never available. I'd give them a 0 if I could.
Response from Best Buy
December 14, 2024
Hello, Cel,
Thanks for reaching out and providing your feedback. Getting a new phone should always be a pleasant experience so I can understand how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64558203. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64558203
Thanks,
^Ezra
Michele T
December 13, 2024
5 out of 5
We were on vacation here when my cell phone completely died. The staff member was very helpful in helping me select a new phone getting my sim card switched over
Jorge R
December 13, 2024
5 out of 5
Good service, good prices
Mari O
December 05, 2024
5 out of 5
Siempre que voy consigo lo que busco.