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Best Buy Columbia Heights
Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2806 reviews)
Alexandra S
February 16, 2026
5 out of 5
Troy’s curbside assistance was excellent
Entsar D
February 14, 2026
5 out of 5
Dayell truly made our Best Buy experience amazing. From the moment he stepped in to help us, everything changed. He gave us so much time and patience not just for one day, but over two days carefully explaining every detail about the TVs we were considering and letting us explore our options without any pressure. He never once seemed tired or rushed, and because of him, we felt confident enough to finally make our purchase.
Before meeting Dayell ,we had approached another associate she was not helpful at all and didn’t seem interested in assisting us. We were basically told to “look around,” which we already knew we could do. We were honestly about to leave the store until Daren came over and genuinely asked if we needed help and that made all the difference.
If you need great service at this Best Buy, Dayell is absolutely the person to reach out to. He is knowledgeable, patient, kind, and truly cares about helping customers. This is what it looks like when the right person meets the right place. We are so thankful for his service and highly recommend him.
Ahmad A
February 10, 2026
1 out of 5
Answering to google question "how was best buy?" : Overall, disappointing.
Response from Best Buy
February 10, 2026
Hello.
Thanks for reaching out. We would like the chance to learn more about your experience and help assist if needed.
If you have a moment, please reach out to us on Facebook (https://bby.me/utmw35), Twitter/X (https://bby.me/0ik4rh), or Instagram (https://bby.me/c6jx3c). Please also be sure to include Google Review number 115325.
Thanks!
Aly
February 05, 2026
5 out of 5
Great experience. Staff was knowledgeable and helpful. Im glad I chose to come into the store rather than just ordering online. I worked primarily with Michael, but I also witnessed great collaboration with the other folks who were on the floor. It seems like the staff gets along well, are in good spirits, and are invested in providing a pleasant customer experience. A rare find for most big chains in this area.