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Best Buy Columbia Heights
Services Offered
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2736 reviews)
Edgard P
August 26, 2025
3 out of 5
Poco personal y falta de formacion
David C
August 24, 2025
5 out of 5
Great store, great location, but you can't trade in there by law
J R
August 21, 2025
1 out of 5
Do not under any circumstances buy from Best Buy. What a hassle in a world where options are so abundant. I’m a business owner and purchased two new computers and a monitor. I had to schedules with my IT team to set up everything. They came and determined the monitor wasn’t working (glitched off and on) they also determined one of the computers was not the specs I needed. Now 16 days later Best buy won’t accept an unopened computer that I cant use. The “manager” a woman named Lucy could not be bothered with customer service and actually refused to come and then when I requested to speak to her personally she made sure I waited only to not even apologize for the inconvenience of lugging a computer in never mind the ridiculous policy that doesn’t even allow me to get set up to
know if their products work before refund policy expiration. You can tell this particular location’s employees do not respect the community they are serving. I will never shop at Best buy again and I still need three more computers. This employee may not care but my hope is someone at Best buy does and will read this and train these employees about appropriate customer service procedures.
Response from Best Buy
August 21, 2025
Hello, J R,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important a return can be, and we understand how we would feel in this situation. We would like to take a closer look into this to document your feedback. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 32789.
Facebook (https://bby.me/f9t4fg)
Twitter/X (https://bby.me/ik4qcx)
Instagram (https://bby.me/vhahr5)
We look forward to assisting you there.
Regards,
^ Brandon
Simon M
August 19, 2025
1 out of 5
Small