Best Buy Columbia Heights

Great spot for breakfast or Brunch. Good food, courteous and fast service. Consistently good in DC as well as NYC locations.

Es pequeño, no tiene muchas cosas

Szeroki wybór dań. Wspaniale pierogi. Polecam miks. Spore porcje. Bardzo miła obsługa.

First of all, what is wrong with you people? I am beyond frustrated. Anthony, the salesperson, was actually very professional—which is the only reason I didn’t completely lose it in the store. So here I am instead. I went to the Best Buy in Columbia Heights to buy a TV. Anthony advised me perfectly, helped me choose the right TV, and everything was going smoothly—until we got to the logistics of actually purchasing, delivering, and mounting it. That’s where everything fell apart. There was zero flexibility when it came to scheduling the mounting. As if I can afford, in this economy, to take an entire day off just to be present for a mounting that is already outrageously expensive. So I decided to skip the mounting altogether and handle it myself. Then comes the only good thing in this entire transaction: the promised free delivery. Except—surprise—it suddenly wasn’t possible anymore. Why? Because “the software” wouldn’t let Anthony schedule it. That was the explanation. The solution? I should pay for an Uber XL… to transport a TV… from a store half a mile from my home. Let that sink in. Best Buy would not deliver a TV that I purchased, even though I live less than a mile away. After all of this, I had no choice but to cancel everything. To make matters worse, Anthony had even convinced me to open a Best Buy credit card. My mistake—clearly—since I’m never setting foot in that store again. Now I get to deal with calling Citi Bank to cancel it, and we all know that will be a slow, painful process. How is it possible that buying a TV at a place called Best Buy is this unnecessarily complicated and infuriating? Thanks for completely ruining my afternoon.