Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1763 reviews)
Annie S
August 06, 2025
5 out of 5
I was looking for a 2 in 1 laptop and I had a lot of stipulations for it, so easy to say I was picky. Julia worked with me to find the perfect laptop that I needed. She was incredibly knowledgeable and gave me all the information I needed to know. I don’t think a lot of people would have gone out of their way like she did. Very great service!!
Matthew S
August 06, 2025
5 out of 5
I was having problems with customer service and my app and George manager spent a good amount of time getting it all figured out so I can use my rewards dollars very patient very professional great employee you guys have there will be back because of him
Michele K
July 23, 2025
4 out of 5
The store was very clean and organized. Everyone we had contact with was very friendly and helpful. We knew exactly what we wanted, the salesman was very knowledgeable in getting it set for delivery. We were out of the store in 10 minutes .
Julie M
July 10, 2025
5 out of 5
Geek tech helped me with my Chromebook.
Very helpful .