Ronell L
February 15, 2026
Jo Pitchford, our sales advisor, was exceptionally kind and treated us with familiarity. He answered every question without hesitation and was never bothered by our inquiries. He will be a great manager of a store
Zamir was amazing!! Knew his stuff, helped us so quickly, and got us out with everything we needed🙏 shout out Zamir!
I came here for a car radio installment and my experience was outstanding... My total cost was 107$ out the door and about a one hour wait, came in with my own radio that also had backup camera, microphone, and navigation..... I called many places trying to up charge me over 800$. Id especially avoid Columbus car audio and accessories.
Brandi G
February 04, 2026
Best Buy in Grove City The staff is extremely rude. I asked to speak to a manager a manager was not available even though they said it was three team managers in the store purchased a $2000 refrigerator on January 29, 2026. The refrigerator was supposed to be Deliver to my home on February 6 they called me today and tell me that the refrigerator will not be delivered until February 17, 2026 two weeks out. I came on 29 January because I needed a refrigerator. It’s bad enough. I had to wait over a week to get it delivered and now they wanna tell me that it’s gonna take two weeks and nobody can seem to do anything about it.!!! 👎🏻 I guess I have to cancel my order. And go to big Sandy superstore to purchase a refrigerator Best Buy bad business you do not have to worry about me ever spending my money with you again my credit card that I have with Best Buy I will be canceling it today
Response from Best Buy
February 04, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand a refrigerator is an important appliance to have working, and having your delivery be unexpectedly delayed isn't a welcome experience. We'd like to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ihq5b8), Twitter/X (https://bby.me/jpy0i7), or Instagram (https://bby.me/4l69c7). Please also include a reference to your "Google review 113017" in your message.