How do I check product availability at the Oxford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1700 reviews)
Nanci C
June 29, 2026
1 out of 5
Terrible customer service.
Response from Best Buy
June 29, 2026
Hey there, Nanci,
We understand your frustrations surrounding your recent visit and not getting assistance. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/ZNvSkS), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#179909
seth c
June 28, 2026
4 out of 5
I bought a starlink x kit supposed to be brand new in box somehow starlink had returned it to Best buy as new but used not their fault but still don't understand how that happened. Another thing is this is a retail store and I cannot talk to anybody on the phone at the store. Why, somebody at Best buy corporate needs to figure that out.
Otherwise employees were very nice and very helpful.
Nekita G
June 27, 2026
1 out of 5
Went to the store today. And was really offended 1st nobody came to ask if we needed help.And then when asked the sales associate seemed annoyed and quoted a price for the TV as if we couldn’t afford that model. My husband was really offended and we left. Poor service
Response from Best Buy
June 27, 2026
Getting help when visiting our stores should be easy, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/Dp4iXb), Twitter/X (https://bby.me/fVeoqd), or Instagram (https://bby.me/dpfty7), and mention your Google review, 179120.