Frequently Asked Questions About Best Buy Cherry Hill
How do I check product availability at the Cherry Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cherry Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cherry Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cherry Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2720 reviews)
Ramon O
July 12, 2025
5 out of 5
Very knowledgeable and helpful staff , and always all electronic needs ..
Kat M
July 10, 2025
1 out of 5
Horrible staff. Standing around 10 in group at help desk NOT helping. Saw one guy looking and asked for help. He said as soon as I finish with this couple. He finishes and goes back to the group chat.NO HELP.went out ordered cord curbside pickup planning to NEVER enter store again. Only to have curbside be down...ie can't check in...had to re-enter. SERIOUSLY YOUR LOSING SALES CAUSE STAFF IS AWFUL
Response from Best Buy
July 11, 2025
Hello, Kat,
Thank you for your review. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (https://bby.me/piilym), Twitter/X (https://bby.me/75swzk), or Instagram (https://bby.me/hsdtez). When reaching out, please include your full name, phone number, email, store you visited, and mention Google Review 13806.
Kindly,
^Meghan
Nicholas B
July 03, 2025
1 out of 5
Don’t waste your time calling this location for any merchandise you’ll be met with AI. You’ll go around in circles and the store will never pick up for any customer
Joshua O
June 30, 2025
3 out of 5
Not a little of selection. Many stock points are empty. Prices are high.