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Frequently Asked Questions About Best Buy Cherry Hill

How do I check product availability at the Cherry Hill Best Buy?
How do I check my order status?
My local Cherry Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cherry Hill stores’ holiday hours?

Recent Reviews

4.1
(2683 reviews)
Hector R
March 12, 2025
4 out of 5
I usually pick up my video games and or tvs here. I just wish they had some more pc parts available
Leslie H
March 04, 2025
5 out of 5
After being disappointed in Deptford I went to cherry Hill and had my questions answered then basically because the Chromebook that I wanted wasn't in my reach Nina went to get that for me an Giancarlo got the portable wifi an flash drive two awesome young people. I was glad I went to the store when I did
Kamilah H
March 03, 2025
5 out of 5
Staff is friendly and helpful.
David S
February 17, 2025
2 out of 5
The nerve of young salespeople to think that just because someone is "old" they don't have tech knowledge. Calling a laptop a "desktop" when the customer was just confirming it was not a "Chromebook" assuming the "old" customer would think it was a desktop. Trying to sell a Microsoft package for $150.00 per device when he was already told that the customer has a subscription for all their devices and felt it necessary to add: it can save you money depending on how many devices you have. Seriously - I guess "old" people can't figure that out or have not already when the signed up for the Microsoft plan. On top of that the salesman did not even recommend 8 gb processor. I guess wasn't necessary. I intended to buy the 8 GB but decided to look on line and doing one for $100.00 less so I told the young man I changed mind. Some people think I should apologize. Why? So the young man climbed a ladder to get the laptop for me. Other than assuming all "old" people are stupid isn't that his job. Typically very nice to all in the customer service industry when the treat me with respect but when they don't all bets are off.
Response from Best Buy
February 17, 2025
Hello, David Thank you for providing feedback on Google. Being mistreated due to your age is upsetting. We would like to hear about your store interaction, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64824106", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay

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