Best buy has probably 30 different monitors in stock... But it on display are only old 1080p monitors, a few very high end (~$2,000) models, and open box items. A brick and mortar store has ONE advantage, and they just don't get it. The place is disorganized and messy, the TWO people on the floor are not knowledgeable AT ALL, and new products are just not carried there. Buy online from anywhere else. Best Buy WANTS to die.
Really nice people working there very helpful
Got a new phone. People was helping but I felt I was being watched like I was going to steal. So I plan to try a different one for my needs. The manager could a been watching the employee helping me but it just felt weird.
Response from Best Buy
April 17, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, as we never want our customers to feel uncomfortable when in our store. We'd be happy to discuss this further with you to ensure this is documented and addressed. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/zxGYvk), Twitter/X (https://bby.me/bdrF1d), or Instagram (https://bby.me/LcUT3I). Please include the Google Review reference number #142787 when reaching out.