Frequently Asked Questions About Best Buy Midtown Charlotte
How do I check product availability at the Midtown Charlotte Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midtown Charlotte stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midtown Charlotte Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2424 reviews)
Vegas M
March 31, 2026
5 out of 5
Heather from Geek squad saved my life! She helped me recover files from a video shoot I spent a lot of money on and was so devastated that I couldn’t see the files because they wouldn’t appear on my computer. Not only did she provide the knowledge but also great customer service! I came all the way from Gastonia to come get help from the goat. Thank you so much Heather give her a raise asap!
Ms. L
March 30, 2026
3 out of 5
Need a better selection of clothes for women this store should be stocked with everything since it's located in the heart of uptown
Response from Best Buy
March 30, 2026
Hello, Lindsay,
We are sorry to hear that we don't carry what you are looking for. We primarily focus on electronics at Best Buy. If you need support please reach out to us on any of our social media profiles below for support with Review 136514.
Facebook (https://bby.me/aiNTKG)
X (https://bby.me/2r4qSb)
Instagram (https://bby.me/SyTOPP)
Mark B
March 28, 2026
5 out of 5
Love Best Buy
jimmie l
March 12, 2026
5 out of 5
I went in for a camera case on an older model phone they had it Great experience.