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Best Buy Midtown Charlotte
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Frequently Asked Questions About Best Buy Midtown Charlotte
How do I check product availability at the Midtown Charlotte Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midtown Charlotte stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midtown Charlotte Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2261 reviews)
Margarita
March 30, 2025
1 out of 5
The sales person in-store didn't tell me all the info about the BestBuy credit card, I was under impression $59 was the initial amount to open the account, turns out it is an annual fee. I understand I opened credit card myself and signed the documents, but given it was my first credit card, I didn't have all the info, and the sales person didn't give me any either. He also said that the card will be closed once I pay off my camera (got the card to slowly be paying it off). The card remained open, and they said annual fee is non-refundable. The sales person also told me that the "initial" fee of $59 will be refunded if I pay all the minimal payments on time?? Nothing was refunded. Just closed my card, but I wish sales people would give our more info upfront, and not just try and sell me on the credit card.
Response from Best Buy
March 30, 2025
Hi Margarita,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you felt you weren't given the complete or accurate information on the My Best Buy Credit Card, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64985610.
^Caleb
Janice E
March 19, 2025
5 out of 5
Great applance custumer care is Great very efficient
Alaya S
March 14, 2025
5 out of 5
Nick was absolutely AMAZING!!!! He was incredibly helpful, knowledgeable, and patient while assisting me with my MacBook Pro purchase. He took the time to explain the differences between models, answered all my questions, and made sure I found the perfect fit. His excellent customer service made the whole process easy and enjoyable. Highly recommend asking for him if you're shopping for a new device! ⭐⭐⭐⭐⭐
Blas L
March 09, 2025
5 out of 5
Muy buena atención