Domingo L
January 22, 2025
I love Best Buy at! They have such a massive selection of electronics, it's almost overwhelming in the best way possible. Seriously, they have everything I could ever need and more. My only tiny suggestion would be for the staff to be a bit more proactive in offering assistance. While everyone was friendly when I asked for help, it would have been nice to have someone offer guidance as I was browsing the huge selection.
Customer service is atrocious
Response from Best Buy
January 21, 2025
Good Afternoon,
Best Buy strives to provide our customers with friendly, accessible, and informative customer experiences when they come shop with us. So, we fully understand how you are feeling after your recent visit did not meet this expectation. We would love to connect with you and review these concerns further. Please feel free to send us a private message through social media, so we can formally document these issues. Be sure to include your Google review in your message: #64713544.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
We went and bought a 300 hundred dollars Smart watch and need help to set it up and wanna charge me to help fix and set it up don't think so
Response from Best Buy
January 15, 2025
Good Morning, Holly.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64679968" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Genevieve W
January 14, 2025
They are si not into customer service.
Response from Best Buy
January 15, 2025
Hello, Genevieve,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64679223. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64679223
Thanks,
^Ezra