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Best Buy Sw Tucson
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Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2927 reviews)
Jose L
September 12, 2025
1 out of 5
I recently visited Best Buy Tucson spectrum store seeking assistance with returning my TV and unfortunately, my experience was far from satisfactory. Upon approaching the manager, Monica, I expected to receive help and support, but instead, I felt dismissed and unimportant.
Monica seemed uninterested in addressing my concerns and appeared more focused on getting me out of her way than actually helping me resolve my issue. This lack of customer service was incredibly frustrating, especially when I was looking for genuine assistance.
I left the store feeling undervalued as a customer and disappointed in the service provided. I hope the management can address these issues, as better customer service is essential to retain loyal customers.
Response from Best Buy
September 12, 2025
Hello Jose,
Thanks for reaching out and providing your feedback. We would never want you to feel undervalued and disappointed as a customer. We always strive to create a welcoming environment and I does not sound like that was your experience at the Tucson location. I would like to learn more about your visit, so we can improve. Please click on one of the Social Media links below and mention Google Review #42519 to start.
Facebook (https://bby.me/2l9d13)
Twitter/X (https://bby.me/zls8qz)
Instagram (https://bby.me/mhsxw0)
Thanks,
Jerry V
August 30, 2025
5 out of 5
I bought a super TV 1296 + tax next day went on special best buy gave me back 322 dollars. We love our TV. Best Buy ROCKS!
Salathiel R
August 12, 2025
5 out of 5
Mucha variedad de electrónica
Channie J
August 05, 2025
5 out of 5
Got a laptop I've been needing for school here. The staff member Chris, did a wonderful job of answering any and all questions I had. He was very knowledgeable of the different specs of each laptop, and helped me to compare them all.