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Best Buy Sw Tucson
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Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2881 reviews)
Andrew L
April 19, 2025
2 out of 5
Went to Bestbuy today to drop off my equipment for repair. I waited in the Geek Squad line for about 20 minutes and nobody acknowledged me. Not even a "hello, we'll be with you in a few." All I needed to do was drop off. Nothing else. I spend a ton of money at Bestbuy annually and this was ridiculous. Either they're hiring the wrong people or don't understand how to train their employees. Either way, prices are up and quality of service is down. Do better Bestbuy.
Response from Best Buy
April 19, 2025
Hi, Andrew.
Thank you for sharing your feedback. We understand how challenging it is to experience a long wait and feel unacknowledged. That's not the level of service we want to provide our customers, especially when trying to complete a task as simple as dropping off equipment.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65058587.
Kind regards,
^Pre
Jeanella M
April 10, 2025
5 out of 5
We had an issue with our computer and had to stop at Best Buy to get it resolved. We were helped by Geek Squad member Jasmine. Although we had no appointment, she accommodated us right away and resolved our issue on the spot. She was very patient and kind and professional. Thank you Jasmine for your help.
Allen M
April 08, 2025
5 out of 5
BB is always a great place to get great customer service and get what you need. Bought a flip phone substantially lower in price than Verizon. Transferred data pretty quickly.
oscar a
April 03, 2025
1 out of 5
Worst place ever, I bought a 85’ TV screen and when it got home it was broken. No guaranties were cover and they talked to me like if I was a crazy person.
Response from Best Buy
April 03, 2025
Hey there, Oscar,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience with your recent purchase and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65005694" and share your full name, email, and phone number.
Thanks,
^Jacob