The staffs are extremely freidnly greets with a smile
Had what we needed. Customer service was good.
I usually buy my stuff at Best Buy online, but I like going to the store to test things out.
CAUTION! Strict 14 day returns UNLESS you're willing to pay $50 membership fee to get 90 day returns. No exceptions, even if there is something wrong with their product. I didn't like the feeling of being extorted for $50 for the privelege of a reasonable return policy, but I gambled and lost when I needed to make a return on literally, day 15. They would not help me, I was not even offered store credit. I've bought appliances, computers, tv's etc there in the past, but not again. Now I'm stuck with a $308 paperweight. You've been warned.
Response from Best Buy
January 17, 2025
Hi, Beth,
Thank you for taking the time to share this review here, although we hate to hear you had some issues while attempting to return an item. We would be happy to ensure your feedback is formally documented within our Corporate system for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64698645. We look forward to hearing from you!
Regards,
^Katie