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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Kankakee
How do I check product availability at the Kankakee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kankakee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kankakee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1416 reviews)
Nihat K
June 02, 2025
5 out of 5
Geek Squad people are great!
Karon S
June 02, 2025
5 out of 5
⭐⭐⭐⭐⭐
I had an absolutely outstanding experience with Kyle at Best Buy that I can't stop raving about! After mistakenly opening an email that unleashed a frightening virus on my laptop, I was panicking and feeling completely overwhelmed. Enter Kyle, a Geek Squad superhero in my moment of need.
From the moment I approached him, Kyle's calming presence put me at ease. His knowledge and professionalism were immediately apparent as he guided me through the chaos. He took the time to explain everything in detail, ensuring that I understood the situation without adding to my anxiety.
Kyle not only resolved the issue but also recommended a virus protection plan that has given me peace of mind moving forward. His caring nature and genuine desire to help were clear throughout our interaction, making it more than just a service—he treated me like a valued customer and person.
Thanks to Kyle, I’m now a loyal advocate for Best Buy! I can't recommend them enough, especially if you have someone as amazing as Kyle on your side. If you need help with tech issues, run—don't walk—to Best Buy and ask for Kyle. You won't be disappointed! Thank you, Kyle, for your exceptional support!
Gregor O
May 18, 2025
1 out of 5
They sell cheap prebuilts with inflated prices and then two days later you go back in to see the geek squad because what they sold you is garbage. Go to micro center or anywhere else to save yourself time, money, and exhaustion with dealing with Best Buy.
Steven S
May 13, 2025
5 out of 5
Amazing. Changed a bunch of the display computer backgrounds.