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Frequently Asked Questions About Best Buy Kankakee

How do I check product availability at the Kankakee Best Buy?
How do I check my order status?
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kankakee stores’ holiday hours?

Recent Reviews

4.1
(1419 reviews)
Xtra X
June 22, 2025
5 out of 5
First time being here, was on a mission to get my PS4 clean and was ready to buy a damn 150$ air compressor because every store(Walmart etc) did not have a simple can of computer duster... Best Buy saved the day!
Rich S
June 18, 2025
1 out of 5
I bought Ring cameras on their recommendation. I had trouble getting them to work properly. After talking with Ring with no help. I went to Best Buy. I explained my issue, and they were unable to help. They never offered to check the settings or anything else. They told me to call Ring. If the store is not capable of even trying to help, why shouldn't you buy from Amazon and get a better return policy.
Jonathan B
June 05, 2025
1 out of 5
I purchased a new GoTrax scooter online from Best Buy on 5/20/25 for my son’s upcoming birthday present. The scooter isn’t working. I immediately notified GoTrax on 5/27/25 because that’s what the box says to do. GoTrax support hasn’t been responding to help with an exchange. I went to Best Buy today (6/5/25) to return it, but Best Buy said it’s not within the 15 day return window. Today is day 16. I followed the directions by contacting GoTrax first, and this was done within the first week. I now have a defective scooter.
Nihat K
June 02, 2025
5 out of 5
Geek Squad people are great!

About Best Buy Kankakee

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