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Best Buy South Bay Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Google Home Experience
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Frequently Asked Questions About Best Buy South Bay Center
How do I check product availability at the South Bay Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Bay Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Bay Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Bay Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3812 reviews)
Greg K
February 03, 2026
1 out of 5
OK, Best Buy. You should treat every customer with respect and not waste their time. I just want to make it clear to others how you treat longtime repeat customers. I went to my Best Buy account, since sometime in 2019 to now, I have spent $23,358.51 dollars at Best Buy. Look it up and prove me wrong…. That does not include household spending of which is on my Sig-Os’ account.
You shipped me a damaged product, your trusted partner gave me no time to send in photographs and you hide behind social media as your “customer service.” Sorry, I forgot about the immense help your chatbot gives… Anyway, I guess this kind of garbage service works for ya, but not for me. It was nice while it lasted.
Cheers
Danielle
February 03, 2026
1 out of 5
Refurbished Garbage!
Just got off the phone with "customer service", tough to call it that when they don't actually provide any service. The laptop was described as refurbished excellent, and arrived with a keyboard with multiple non-functional buttons. I couldn't even log in! They told me they opened a case for this marketplace transaction, but never called back. Upon following up, apparently, a case was never made or possible. There's no point of buying through best buy if they don't hold their sellers accountable! Buy directly from reputable sellers.
OUTCOME: They will hold my money for weeks until the product is received, and I had to waste multiple hours and money to get this defective laptop shipped to them. Moral of the story; I should have checked their recent reviews before conducting any business with this terrible company; AVOID AT ALL COSTS.
Response from Best Buy
February 03, 2026
Hello Danielle,
We can see why you’d be upset if your computer did not fit the description. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #112502 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/kn5i2y)
• Twitter/X (https://bby.me/acvxob)
• Instagram (https://bby.me/txvgcj)
Naelle.
January 30, 2026
5 out of 5
Omg, they got some of the sweetest most knowledgeable staff out there! I got my PC there and the staff were really helpful
The S
January 26, 2026
1 out of 5
I was rushed and I wasn’t helped the whole time I was there. Incompetent , lazy, and disrespectful staff.