Good stock, bad customer help.
Chelsea N
October 12, 2025
Bought a new watch this weekend. The associate was friendly, knowledgeable and patient. I had a million questions and she knew all the answers and was patient while I compared, like, four watches. 😂😂
Don’t waste time in this store. I went in the store knowing what I want is an iPad mini. Waited in the Apple area for 15 mins., don’t see any sales person. Talked to the guy at the door, he told me to go back there and someone will probably be already there, waited for another 10 mins, no service and just left. More reliable to just order from Amazon. That’s why I hate shop in-store anymore, place like Best Buy confirms it.
Response from Best Buy
October 08, 2025
Hey there, Aura,
We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/s116c8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #53280"