How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2550 reviews)
Rita Y
February 04, 2026
1 out of 5
Lost package and deny replacement or refund, bad customer service and scam company
Response from Best Buy
February 04, 2026
Hi, Rita,
Thank you for taking the time to leave feedback for us regarding your recent purchase. I can understand wanting support with a lost package.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/eh02ot), X (https://bby.me/eax1ol), or Instagram (https://bby.me/hva6us).
Please be sure to mention “Google review #112997” in your social media message.
We look forward to assisting you!
Jayden S
February 03, 2026
5 out of 5
Wesley assisted me with purchasing a new TV & Surround sound system. I did a bit of research prior to going there but he was spot on with everything. He was a master mind in the specs for all things Tv/Audio. He was the main reason why I decided on the purchase and was nothing but a huge help. 10/10 experience thanks to him.
Dee S
January 31, 2026
4 out of 5
Clean place
Ramanoodlecrunch
January 31, 2026
1 out of 5
Gas Dryer came 2 weeks late. Once installed had a gas leak same day that national grid had to come fix. National grid advised we complain. Called and notified best buy of gas leak. It escalated to no where, never got any response from best buy. Product was fine. Don't bother with delivery or installation since they may kill your family and charge you for it.