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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2540 reviews)
Dee R
January 16, 2026
4 out of 5
Good deals from time to time
Jin F
January 13, 2026
5 out of 5
Nick S went above amd beyond during a winter storm to make sure my autistic son and daughter had everything they needed, as well as a new phone for my brother. I will definitely come back here again with my family.
Cody
January 12, 2026
1 out of 5
Don't shop here.
I went to get an open-box camera, and the listing was completely wrong. I waited at customer service for 20 minutes before someone came over. She handed me a deflated bubble-wrap camera with no accessories, no battery, and no lens cap. The listing said it was in good condition and came with accessories. The manager on duty said the price was marked down because of the missing items, but BestBuy.com stated that it should have come with those items or been marked down further. The manager just said, "Oh, well, go buy a new battery." I reached out to the district manager to resolve this issue, which resulted in emails going back and forth with no solution. This pretty much wasted my time and didn't provide a resolution. Don't shop here. It is not run correctly; the employees are disorganized and dishonest. Now I'm stuck with a camera that has no battery and no lens cap, sitting on an empty shelf.
We'll be taking my business to Amazon. Because they don't treat customers like dirt and make them wait months for a solution.
Jessica Y
January 11, 2026
3 out of 5
Called first to make sure item was in stock and was told "definitely"... had to walk there with my nephew in snow storm and wouldn't ya know they couldn't find it so I waited a half hour while they looked just to end up buying a completely different item!!! For the most part, customer service is actually pretty relatable!!!