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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2405 reviews)
Fred
May 18, 2025
2 out of 5
Been there a few times customer service just wants to sell. Rather it's good or not. Returned at least half the things I have bought
Tim S
May 18, 2025
4 out of 5
They always there to help you get the right thing that you need
Daniel
May 18, 2025
5 out of 5
good！happy
Guy G
May 16, 2025
3 out of 5
Sales person, David was VERY patient with Elderly parent. Took a lot of time and guided her through purchase of cell phone and setup. That's the good.
Now the BAD, An item was left behind, and to see if it is there we can't call him directly as Best But has a call center and we can't speak to store directly. THAT SUCKS pardon my French. Now I have to drive 35 miles one way just to see if the new phone case was left on the counter. If Best Buy continues that policy I will no longer shop there. EXTREMELY POOR CUSTOMER SERVICE.
I managed a store similar to them in 80s and 90s. I taught my staff to own the sale and provide personal service, that brings people back and builds repeat business and great word of mouth. Best Buy's policy ruins the trust that David had earned by being caring and concerned for my Mother-In-Law.