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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2450 reviews)
Deivis M
August 27, 2025
1 out of 5
Made an appointment to get a battery replacement. My appointment was for 12:20. I was there easily 5 minutes early waiting. Not only was there not a tech available at 12:20 but for whatever reason I was skipped over and a customer without an appointment got helped. Great job geek squad
Response from Best Buy
August 28, 2025
Hello, Deivis,
I appreciate you taking the time to write us regarding your experience. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you. Please message us through one of our social media channels bellow:
Instagram (https://bby.me/l9a2y4)
X/Twitter (https://bby.me/r0ro7g)
Facebook (https://www. https://bby.me/fwmi7l)
Be sure to send the full details of your situation. Also add Google Review 35984. We look forward to hearing from you.
Regards,
^Deysha
Jeffrey B
August 25, 2025
5 out of 5
Customer service was excellent
Ezra L
August 23, 2025
5 out of 5
Solid selection, and the staff at the store are always to helpful and patient and it never feels like they are trying to upsell me just help me find what I'm looking for.
Dj T
August 16, 2025
5 out of 5
I went to buy an iPad and accessories and it was obviously my first time in a Best Buy and thankfully an employee named Nate came over to help. He was super nice and helpful and was super patient when I had to call my card company and when my mom had to run to the car. Super friendly! Thx for the help lol