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We are back open!
Come check out your newly remodeled store.
Best Buy Dewitt
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2373 reviews)
Christine W
March 05, 2025
1 out of 5
Wasn't worth visiting. Went to look for a stereo...and wondered what happened to the Best Buy that actually had goods for sale.
Response from Best Buy
March 05, 2025
Hi, Christine,
Thank you for taking the time to leave this review here, although we hate to hear you may have had a negative experience while shopping in-store. We would like to learn more, and see if we can help out in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64893178. We look forward to hearing from you!
Regards,
^Katie
Steve K
March 04, 2025
1 out of 5
Ordered a 65 inch TV for delivery Saturday. Never came. Monday it still hasn't come and they said it was out of stock and would come Tuesday. On Tuesday they updated to say Thursday. Ended up cancelling and buying a TV elsewhere.
Response from Best Buy
March 04, 2025
Hey, Steve.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64890154.
Regards,
^Jason
Rhiannon K
March 01, 2025
4 out of 5
Found lots of cool electronics. They hav a little bit of everything.
Dominic C
February 27, 2025
1 out of 5
Not great customer service. If you know what you need, you’re better off ordering online for curbside pickup. Otherwise you’ll wait forever for help and get tossed around the store.
Response from Best Buy
February 27, 2025
Good Afternoon, Dominic,
We fully understand how you are feeling after not getting the assistance you needed when you arrived at the store. We would love to connect with you and be able to review these concerns together. Please feel free to contact our team by sending us a private message on social media. Be sure to include your Google review reference number in your message: #64868036.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby