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Best Buy Vallejo
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Frequently Asked Questions About Best Buy Vallejo
How do I check product availability at the Vallejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vallejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vallejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vallejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2163 reviews)
Tristan C
January 18, 2025
1 out of 5
This is a very disappointing store to shop. Employees seem to be more engaged with one another than helping customers. The worst was at checkout. Veronica was the rudest person I have dealt with in a long time. Sometimes i think oh it’s because the person is young and doesn’t know better. That was clearly not the issue here. I haven’t shopped here at this store before and I didn’t know there were no cashiers to check out with. It was on the online customer service desk to ring me up. I asked because I didn’t know. She rudely said here. Then as associates came by she was having full on conversations with them. Worse thing to do in front of a customer. Then she was extremely snapping with me throughout the interaction. When she was done I had to ask if I get a bag? She then said oh you want a bag? I said yes if you would have asked. And she replied I’m asking now! Wow really. I know she clearly hates her job but there is no reason for her bad manners. I will never shop there again. Someone really needs to give her some training on customer service skills.
Response from Best Buy
January 19, 2025
Hello, Tristan,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and what you have mentioned is quite concerning. I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64705520. We look forward to hearing from you.
Sincerely,
^Deysha
Marcela F
January 17, 2025
5 out of 5
They had everything we needed, same price than Amazon, all available
Oscar C
January 16, 2025
1 out of 5
Stepped foot in this place for the first time in years and they told me I couldn't return a tv here that it has to be the place I purchased at which was a total lie! I was able to return it to another Best Buy 15 miles away. Terrible customer service.
Response from Best Buy
January 17, 2025
Hi, Oscar,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64691560 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Alex K
January 12, 2025
5 out of 5
Nate, helped me today and went above and beyond. Helped me find a product I couldn’t find. Incredibly kind, really enjoyed talking with him. Perfect customer service.