dorinda b
February 22, 2026
Went to geek squad for help with Microsoft office/word
Joanna L
February 14, 2026
I was waited on right away. Was looking for a larger TV to replace my 26". Got a great Presidents Day price. I should receive it tomorrow.
Seblewongel E
February 06, 2026
I had an extremely disappointing experience at the Best Buy on Wheaton Georgia Avenue, MD. A customer service employee told me I needed to pay him $40 simply to ask about Wi-Fi seating, which was inappropriate and concerning. After requesting a manager, I waited nearly two hours, only to receive no resolution. The employee disappeared, failed to return when called, and I ultimately wasted half my day. The service was unprofessional, inefficient, and far below Best Buy’s standards.
Response from Best Buy
February 06, 2026
Hello.
This sounds like a concerning experience at our Wheaton, MD Best Buy. Please reach out to us so that we can look into this experience at any of our social media profiles below with Review 113782.
Facebook (https://bby.me/qdc4wb)
Twitter/X (https://bby.me/0abxqr)
Instagram (https://bby.me/56x3ja)