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Frequently Asked Questions About Best Buy Wheaton

How do I check product availability at the Wheaton Best Buy?
How do I check my order status?
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wheaton stores’ holiday hours?

Recent Reviews

4.0
(3100 reviews)
Rusty R
January 15, 2026
5 out of 5
Good Best Buy and good workers
Francisco R
January 15, 2026
1 out of 5
Paid $700 to get a new car speaker installed. Maybe 3/4 months later it doesn’t power on and they want to charge me $100 to even look at it. This place is a scam.
Peter K
January 14, 2026
1 out of 5
I didn't voluntarily make a purchase from this store; BestBuy.com sourced a TV from their location. It was delivered broken, returned by the installation team, and for days sitting in a warehouse in Wheaton waiting for a manager to log it so we can make an exchange. Awful business practices.
Response from Best Buy
January 14, 2026
Hello, Peter, Thank you for taking the time to reach out to us here and share your experience with your recent delivery. We understand how important a new TV can be, and we would like to take a closer look into this to document any feedback you may have in this concern. Please send us a private message or DM at the following Social Platforms with Google Review# 104740. Facebook (https://bby.me/se92i5) Twitter/X (https://bby.me/g8ubf6) Instagram (https://bby.me/ojmb6o) We look forward to assisting you there.
A R
January 11, 2026
1 out of 5
Its clean and orderly in here but there are barely enough employees to help shoppers. I asked two employees for help and they both told me to just go ask the woman in the back.
Response from Best Buy
January 11, 2026
Getting help in our stores should be easy, and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/jwwi52), Twitter/X (https://bby.me/6fs26v), or Instagram (https://bby.me/36e3ti), and mention your Google review, 103540.

About Best Buy Wheaton

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