Frequently Asked Questions About Best Buy Santa Clarita
How do I check product availability at the Santa Clarita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Clarita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Clarita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Clarita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2356 reviews)
Kenneth S
May 22, 2026
1 out of 5
Straight garbage! The managers of this store need to be all fired. There mismanagement of Pokemon drops is ridiculously stupid. They have had one cashier on a drop day. They have left people outside in a line, in the heat. They have absolutely fumbled the ball on this. How is it that other BestBuys can get this right and this store just has massive problems all the stinking time. Seriously one cashier? Store has been opened for two hours and they still can’t clear the line outside.
Response from Best Buy
May 22, 2026
Hello, Kenneth,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/mha2JA), X/Twitter (https://bby.me/is12Fg) or Facebook (https://bby.me/hxizOD) with the details of your experience. Also add Google Review 155769. We look forward to hearing from you.
R. W
May 17, 2026
5 out of 5
Every time when I visit this nice and clean store I enjoy seeing beautiful devices !!!
Painful it's so COLD inside 🥶 I can't stay more than 5 minutes ....
Dan M
May 14, 2026
1 out of 5
Got a washer that flooded my house. Due to Best Buy creating a nightmare network of 3rd parties I had 4 separate companies involved telling me they can’t help because they don’t want to be liable. Best Buy is nearly impossible to get to do anything to help and passes the buck every chance they get. Disgusting how little they care post sale.
Now after spending $2000 on a new washer and dryer I’m having to do laundry at a laundromat and half my house is under threat of mold.
Buy from Costco, a company that actually care about its customers. I wish I did.
Edit: Seems awfully unprofessional for the response to this to be sending a message via social media.
Response from Best Buy
May 15, 2026
Hello,
Thank you for the review. Having your house flood is certainly not ideal. That would be frustrating.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 152590
Christopher P
May 08, 2026
5 out of 5
They have a lot of computer, camera parts and repair kits to fix them.