Best Buy Santa Clarita

After a short wait the employee was very helpful. He helped me order the product and have it shipped to my house.

Bad customer service. Manager not very helpful, friendly, or understanding, and unwilling to help. I contacted Best Buy via a phone call. When you call the stores number, it does not call the store, it calls a central answering service. I asked if a particular item can be ordered if I went into the store. I was told yes. And this is an item a friend had just ordered himself from a Best Buy store near where he lives. So my Best Buy Santa Clarita Manager tells me I cannot order this item, and says the other Best Buy stores taking orders for their customers, those orders will be canceled. This is not true. And the Best Buy Santa Clarita just does not want to put in my order. He, the manager, is kind of nasty, not understanding, or have a solid reason why his store will not participate in taking an order for the item I want.

Dean A. was very knowledgeable in answering all my questions. Great customer service

Horrible customer service. The store manager and the geek squad manager are rude and have no people skills. The geek squad reps are on their phones while attending customers. Will not return to this location. Unhelpful staff.