I called the Bouquet cyn. BB to talk to the Geek Squad because I left my laptop there this morning and the girl really didn't understand that I needed to tell them some important information, she keep telling me they will call you back in 4 to 5 days, I kept telling her they need this information now to help fix it. I finally asked are you at the store and she replied ma'am they will call you back in 3 to 5 days! To the owner of Best Buy your call center doesn't understand english it's very annoying.
Great experience. I love this Best Buy Adam and Delton are the best managers here.
Good service very helpful
Straight garbage! The managers of this store need to be all fired. There mismanagement of Pokemon drops is ridiculously stupid. They have had one cashier on a drop day. They have left people outside in a line, in the heat. They have absolutely fumbled the ball on this. How is it that other BestBuys can get this right and this store just has massive problems all the stinking time. Seriously one cashier? Store has been opened for two hours and they still can’t clear the line outside.
Response from Best Buy
May 22, 2026
Hello, Kenneth,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/mha2JA), X/Twitter (https://bby.me/is12Fg) or Facebook (https://bby.me/hxizOD) with the details of your experience. Also add Google Review 155769. We look forward to hearing from you.