Best Buy Santa Clarita

I just bought an 85 inch TV and opened it and the TV didn’t work lines all over and I want to return it and they wouldn’t take the return. They wouldn’t exchange it William. The general manager definitely provided bad customer service. I left the TV there and left. I feel like I got robbed. I left the store with no options. I don’t know what to do except charge back my credit card.

I went to the Best Buy in Santa Clarita today 10/3 and was helped by a tall young man named Michael who, when asked, confirmed he was new. I figured he was, because he was so helpful and gave great customer service! He was over by the iPhone accessories. He helped me purchase some EarPods w/ lightning connector. I wanted to call and speak to a manager to give him a compliment, and I told him that I would, but there’s no phone number on the receipt and when I called, I was told that store doesn’t take any calls. This likely more than one person named Michael at the store so I hope this gets back to the right one. Thank you Michael for assisting me today!

Best buy is helping scales steal your money. If you buy refurbished bad phones from 3rd party sellers and even Best buy refurbished. They are bad phones. Make sure you see the reviews. Not the company like for example Samsung direct company reviews. Those are not the same, as the people that buy the phone and review. You get a bad phone and lose your money. Best to buy a company phone and unlock.

It’s a good place to get your games or electronics. The down part is that they only have one cashier whenever I go there and it’s been at least once or twice a month.