Frequently Asked Questions About Best Buy Santa Clarita
How do I check product availability at the Santa Clarita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Clarita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Clarita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Clarita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2237 reviews)
Esther O
November 20, 2024
5 out of 5
Scheduled appt with Geek Squad. Team was timely and professional.
Lindsay S
November 16, 2024
2 out of 5
Hours are incorrect - this store does NOT open at 9 am on Saturdays. As of November 2024, they open at 10:00 am on Saturdays. This is an easy fix and should be taken care of - it is incorrect on their website and Google Maps. I expect better from a technology mega-corporation.
Response from Best Buy
November 16, 2024
Hi Lindsay,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to alive representatives by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64434178 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Wanda S
November 14, 2024
1 out of 5
They sold me an open box laptop which is defective. Slow as can be and the battery heats up like an oven. Send it back to HP and don't resell this hazardous device.
Response from Best Buy
November 15, 2024
Hello, Wanda,
Thank you for reaching out in regards to your concerns with your Open-Box HP computer concerns. I can understand that any failure with a purchased computer can be difficult. I would be glad to look into any complaints that we may be able to assist you with. Please reach out for support on any of our Social Media Profiles below with Review 64428222.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Michael J
November 05, 2024
3 out of 5
Been a few times and not impressed with the knowledge or service from the staff but good prices, guess you can't have it all
Response from Best Buy
November 06, 2024
Hello, Michael!
Thank you for sharing your feedback, although we hate to hear you haven't received the best service when visiting your local Best Buy. I know it's important to get the help you need with products when shopping, and we're happy to follow up and provide any support. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64392131” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison