Best Buy Nashville West

Overpriced

Was quick in and out, rep was very helpful

How is someone like Tara a GM? Shouldn’t be anything more than an entry level employee with the way she is towards customers and employees. Rude, hateful, and uses her “rank” like she’s final decision maker. I’ll honestly be looking at a different electronics store in the area like electronic express to receive great customer service, and not have to deal with a manager who’s being extremely rude.

I had the most unwelcoming, unprofessional, and hostile experience with the store manager Tara. How she’s allowed to talk to customers is beyond me, I’ve also seen her treat her employees even worse. She over talks you, claims your lying, stated that “her opinion is fact and final because she’s the GM” When asked who her manager is so I can report blatant disrespect she responded with “I don’t have a manger there is no one higher then myself” That is the most unprofessional and snobby response I have ever heard in my life. She really should be fired or demoted, a general manager shouldn’t have that type of attitude or condescending tone with customers. They are suppose to be a role model, show their employees how they should act and how they should provide customer service. She clearly only cares about herself, I ended up going to Madison and got the BEST customer service and will always go to that location from now on.