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Best Buy Nashville West
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Nashville West
How do I check product availability at the Nashville West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashville West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashville West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2512 reviews)
K R
January 28, 2026
5 out of 5
Great customer service!! I was made aware the 2guys that helped us wasn't even scheduled to be there today.They both went over and beyond to help us,and at one point it was an item we had to inquire about with the Mgr and he as well was very pleasant and helpful,an item was placed on the wrong peg and because of that he gave us the price it was hanging on which was a lower price.They made sure our cases fit our phone, made sure there was no air bubbles in our screen saver,just overall A1 service.
Sean A
January 26, 2026
1 out of 5
Poor service.
Response from Best Buy
January 26, 2026
Hey there, Sean,
We understand your concerns with the issues you had with our staff. Please send us a private message on Facebook (https://bby.me/opot5i), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##109191".
Brad C
January 22, 2026
1 out of 5
SUMMARY: DO NOT GO HERE, THEY WON’T EVEN HONOR THEIR OWN PRICES!!!
7:15am Thursday - Found Sennheiser Momentum 4 headphones on Best Buy website (from them, not a 3rd party) for $236.99. Store not open until 10am.
Condensed:
Store opens at 10am, arrive to purchase. Employee locates headphones and price says $299.99 on shelf. He verifies on BB website, shows black version $277.99 in store. Show him screenshot from 7:15am for $236.99, says maybe price changed or was from 3rd party. I’m mad, but decide I’ll buy anyways. Get to register, scans as $299.99. Tell register employee the employee who helped said $277.99. He doesn’t believe me at all and says must be from 3rd party. Explained he showed me in-store for $277.99. I find employee in store who helped, comes to register to tell other employee he found them on website for in-store (black version) for $277.99. Get told “I’m sorry, do you still want them? (At $299.99)”. NO, I don’t. I wanted them when they were posted for $236.99 IN-STORE, then after the price increased, I decided I’d still purchase despite them price matching THEIR OWN PRICE! Now it’s even more?! I was trying to SUPPORT A BRICK AND MORTAR STORE instead of Amazon. I could have got these off Amazon for the same price $299.99 AND HAD IT DELIVERED TO MY HOUSE. It would have saved me all the headache and them not honoring either price (screenshot or what I was told less than 2 minutes earlier from an employee).
Matthew B
January 11, 2026
5 out of 5
Nice people work here. I went in to buy an unlocked iPhone, the staff was attentive and helpful. I found exactly what I came for. In and out pretty quick.