How do I check product availability at the Hamburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hamburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hamburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hamburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2274 reviews)
Eleni J
August 25, 2025
1 out of 5
What a downer at the Galleria store...the desk person knew next to nothing gave me wrong info and was insulting...went to Best Buy Hamburg...night and day. Pleasant helpful and knowledgeable.
Response from Best Buy
August 25, 2025
Hello.
Thank you for taking the time to reach out and share both of your experiences. We aim to provide the best service and accurate information, so to hear this was not the case at both locations, is concerning.
If you have any questions or need any assistance, please reach out us to in a private message on Facebook (https://bby.me/4h2ln8), Twitter/X (https://bby.me/15fdoy), or Instagram (https://bby.me/d9aedp). When you message us, please include Google Review number 34809.
Best,
^Allison
CHAZZ M
August 22, 2025
4 out of 5
Good store all around! Clean and neat! Helpful associates! Competitive prices!!👌😉
Fun G
August 10, 2025
4 out of 5
Very helpful and answered all questions to help us decide
Tim T
August 08, 2025
1 out of 5
Had nothing we wanted in stock
Response from Best Buy
August 08, 2025
Hello, Tim,
Thank you for reaching out to share your concern with items you are looking for in store. I can certainly understand that wanting to get your items quickly and not being able to can be difficult. We offer options to order for pickup and to let you know when items are available for pickup. If you would like support with making orders online you can certainly reach out on any of our Social Media profiles below with Review 26350 for support.
Facebook (https://bby.me/2fdp9y), Twitter/X (https://bby.me/edr9tc), Instagram (https://bby.me/nozokl)
Sincerely,
^ Tommy