Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2169 reviews)
Brandon R
June 15, 2025
2 out of 5
Customer service is non existent
David Y
June 14, 2025
5 out of 5
This review is for the guys on the car installation team. I’ve brought 2 cars for them to install viper alarms with keyless entry. Adil (one of the installers) did a great job on both my cars. He is thorough and detailed and deserves recognition for his great work! I am very satisfied with my purchase and the work they do!
Andy G
June 14, 2025
5 out of 5
Excellent store...but needs more workers.... waited over 30mins for help.....so I left and decided to order whatever I wanted to order instead of getting it from them.
Cody D
June 14, 2025
1 out of 5
Went thru 3 prebuild pcs 2 from asus the asus rog g700 and 1 from cyber power. Both asus pcs had bad psu and would whine when The pc was off. Electric sounds when the pc is off is very concerning. The cyber power pc hat over heating issues and fans were extreemly loud and web pages would not load.
Ended up returning them all and building my own with 0 issues. Bought the parts from microcenter.
Best buy told me the psu issues was because of my house and its wiring which is not true because my current pc doesn't have those issues.
I wish tech support was better and they didnt just try to get you to return the product and lie to you about the issues your pc has to just either pawn the problem off to returns or make it seem like its your house that's the problem.
Did not have a good buying experience at all. Went on for about 4 months. Will never buy a pc there again.