Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2126 reviews)
Martin P
February 24, 2025
1 out of 5
Mi experiencia no fue muy grata ! Hice un pedido el 10 de febrero de un celular, y asta ahorita no e recibido respuesta? Mucho tiempo en espera
Response from Best Buy
February 24, 2025
Hola, Martin,
Agradezco que hayas tomado el tiempo de compartir sus comentarios en cuanto a su pedido. Se supone que realizar pedidos en línea es fácil, conveniente y sin estrés. Por lo general, la mayoría de los pedidos se pueden completar dentro de una a cuatro horas, pero los tiempos de procesamiento pueden variar. También, enviamos actualizaciones por correo electrónico cuando el pedido está listo para ser retirado. Yo también me comunicaría con alguien si esto me sucediera. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para mejor asistencia, escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con el número de pedido, junto con su nombre completo, número de teléfono y correo electrónico. También añada Google Review Español 64849338. Espero su mensaje.
Atentamente,
^Deysha
Chris A
February 22, 2025
5 out of 5
Excellent customer service and sales team at this location. I came into the store to look at a few Lenovo laptops and the staff were very helpful and attentive. Highly recommended. They are better than Apple Store sales associates in my opinion.
Esco
February 14, 2025
4 out of 5
Remote start done in timely fashion, cool experience.. highly recommended!
Bill (
February 13, 2025
2 out of 5
A line of customers waiting, and only 1 person at the customer service/checkout/return/pick up desk. Yet when she calls for assistance there were 3 people available instantly to help. If they were free that quick then they weren’t doing anything. So why weren’t they up at the desk helping to begin with. Customers have other things to do too.
Response from Best Buy
February 13, 2025
Good Afternoon, Bill.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64809856" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey