Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2561 reviews)
Tre R
March 24, 2025
1 out of 5
I went to the store to get a printer I stood around for about 10 minutes nobody acknowledged me at all the stores empty so nobody's doing nothing so when I had a question about an ink cartridge I looked at somebody who was maybe 15 feet from me and he was talking to somebody and asked if I had any questions and I said yes and he said he pass me on to somebody else who never came once again the store was wide open so it's like nobody there wanted to do their job so I guess Best Buy doesn't want to make no money and Walmart is right next door so guess where I went? Definitely my last time going there
Response from Best Buy
March 24, 2025
Hello there.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64964649.
Regards,
^Jason
Leo J
March 23, 2025
5 out of 5
I am always pleased with the customer service i get at Best Buy. i just bought a new cyber power pc from them and got exacly what i was looking for.
Daniel M
March 23, 2025
5 out of 5
Muy bien
Damien H
March 22, 2025
5 out of 5
This Best Buy compared to others in the city that are nearby don't compare it to the customer service that this one has. Online orders are quick easy and the pickup process is quick and painless and easy. This store needs to be the model for other stores on the online ordering and pick up process