Well, people are nice. I bought a little HP LaserJet that was really bad and had no problems returning it. And the invoice was in my app, very convenient. Got a new one, but they don't have cartridges so I had to go to Staples. I picked it an HP and an Epson, but went with the Epson because of the HP ink policy and their new crappy software.
Harassing employee saying they will aim me and all different type of disrespectful comments
Joel Perez at Best Buy, turned a stressful washer and dryer issue into an amazing experience. After a problem caused by another sales associate, Joel stepped in, fixed everything quickly, and made me feel truly valued as a customer.
His professionalism, kindness, and commitment to making things right were outstanding. Because of Joel, I will 100% be a Best Buy customer for life. Best Buy is lucky to have him!