Best Buy Coral Springs

Very nice store, they are loaded. Very friendly and helpful staff.

Super friendly workers..They showed me the Mata AI glases...They did not have my size.But gave great information.

I am absolutely LIVID over this experience. I came into the store making a $3,200+ purchase because I’m opening a new office, and I trusted the staff to ring everything up correctly. Instead, I left the store having been charged for items I never asked for, charged multiple times for other items, AND I didn’t even receive one of the monitors I paid for. Here’s what happened: I asked for 5 Bluetooth adapters and was charged for 17 Wi-Fi adapters. I purchased 2 monitor stands and was charged for 6. I was double charged for mouse pads. I paid for 2 computer monitors and only received one. When I got home and reviewed my receipt, I realized I had been overcharged by approximately $3,000. And to make this even worse, I immediately went back to the store to address the situation. Instead of someone taking the time to help me resolve a very serious billing error, I was rudely dismissed by someone at the front because the store was closing. This is completely unacceptable. I made a very large purchase, trusted your employees to accurately process my order, and somehow ended up thousands of dollars overcharged for products I never requested or received. What makes this even more frustrating is that I tipped the employee $25 for helping me load everything into my car, genuinely believing I had received good service. Looking back at the transaction, I am absolutely stunned. I expect someone in management to personally review this entire transaction, explain how this happened, and contact me directly to resolve it. This is not a minor mistake or a simple misunderstanding. We are talking about thousands of dollars in incorrect charges and merchandise that I paid for but never received. I have all of my receipts and transaction information. I strongly recommend that management investigate exactly how these items were entered into my purchase, because this experience has completely destroyed my confidence in this store. I am expecting a manager to reach out to me.

Great custome service. Plenty of inventory and some good open-box deals.