Best prices and you can get anything that you need
Wonderful customer service!!! Very helpful
First time ever leaving a review, but I left Best Buy Coral Springs feeling perplexed and disappointed. Researched a Samsung TV I was ready to purchase. Waited in tv section for 10 minutes and no one was in vicinity for assistance with the purchase. Went to customer service and expressed my need for assistance with tv's. She asked me for my name and then spoke into her headset. She told me someone would come to tv section for assistance. I was only customer in that section. Waited for 15 minutes and not a store associate in sight. Left store, went home, and ordered on-line from another company. Love supporting businesses in Coral Springs (whether large chains or family owned), but in this case never had the opportunity to do so.
Response from Best Buy
July 11, 2025
Hello, Mark,
Thank you for reaching out to us. As a consumer myself, I understand the importance of receiving attentive customer service. At Best Buy, we strive to unsure all of our customer have a positive experience while visiting their local Best Buy store. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #14308” when reaching out on social media.
Regards,
^Ruby