Best Buy Fullerton

I like this store.They have very friendly staff and very helpful

Terrible experience with Best Buy. I purchased an LG washer and dryer and paid for setup. The sales rep told me the delivery team would connect what they could since I already had new hoses, gas lines, and vents. When the delivery team arrived, they were rude and told my mother-in-law (who was home at the time) they would only place the machines unless we bought new parts. They did not move the old machines outside and, on top of everything, they did not even set up the new machines even though I paid for installation. They also had my elderly mother-in-law sign for a washer that was dented and scratched. After hours on hold with customer service, the only response I received was that someone would call me back. Extremely disappointing service and very unprofessional delivery team.

Very bad experience at this Best Buy store. I tried to return a TV that I purchased only 2 days ago. The employee named Gilbert was very rude and unprofessional. I asked him to process the return or give a written reason if he refused, but he would not help and told me to leave the store. His behavior felt discriminatory and racist. Very poor customer service. I do not recommend this location. Horrible experience. Very bad service.

The sales team is lacking but they have the printer I was looking for