Beware
Best Buy shipped me something damaged and will do nothing about it. If their chatbot can’t help you, then you are SOL I guess.
It's fine they don't want my business, I'll live. I would be careful if I were you. Mine was fairly inexpensive and I can afford it, but if it wasn't and I couldn't, it would be a much harder cookie to swallow.
Choose wisely...
Kaitlyn E
January 28, 2026
Jordan and Grace are amazing employees!!! They were so patient and really helped my mom out. They both deserve a raise for sure!! :)
I came in a couple weeks ago to buy a laptop for photo editing and I spent a pretty penny on it and joey was absolutely fantastic that day 10/10 service from him. I came in tonight to get batteries for a remote not expecting to get serviced like last time because it's something really quick and speedy. I walk over to the register to check out because there's a lady standing there and when I ask if I can check out she stares at me confused and looks irritated that I dare come to checkout. I ask if I can pay and she says "give me a second" and talks with another employee at the register who is checking out customers. When she's done talking she asks "what's up man?" What's up is i'd like to check out. Horrible customer service. Through check out she's laughing with another colleague who's at the door watching the cameras who says "he can see the fumes" obviously referring to how she's upset that I checkout at the register. What a terrible experience. Joey 10/10 service. The chick I unfortunately couldn't get a name but she is tall and has short blonde hair. I will not be returning. What a shame as this is my preferred store location for electronics.
They make it so easy shopping at this location. I have a thirteen year old son and oh my goodness Best Buy is his spot. We had to do a couple returns and it was quick and easy. Thanks guys.