Frequently Asked Questions About Best Buy Fullerton
How do I check product availability at the Fullerton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fullerton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fullerton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fullerton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2759 reviews)
Gerald G
January 07, 2026
1 out of 5
I love Best Buy and have never had a bad experience until I went to the Fullerton location…no one would check me out to purchase my items…when I asked someone they said I had to wait…I asked for manager and they said he was in a meeting….I did find out managers name was Vernon…if DM is reading this you should look into this….usually everyone is very helpful and polite…what happened to Fullerton?
Response from Best Buy
January 08, 2026
Hello,
We appreciate you taking the time to share your review with us. It's understandable to want to have the same quality level of experiences across all of our stores. Not being able to complete your purchase in a timely manner or speak with a manager, certainly isn't ideal.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/0h5bwu), Twitter/X (https://bby.me/24wyhc), or Instagram (https://bby.me/j1d37w), so we can review this further with you. Please also include a reference to your "Google review #102048" in your message.
Josh C
January 04, 2026
1 out of 5
This place is horrible. Customer Service nonexistent. The prices marked and rung up are different than actual price. When you bring it up to cashier they say what ever they think not facts. I had to try resolve issue by myself as he kept trying to explain himself. I had to tell him to stop but wouldn't. Had to get management involved and what a mistake. I think they wanted pay back for being disappointed in the service. One person who claimed to be the manager had to get my money double checked as both employees checked one said good and the other didn't want to take one of my bills. Finally the person claiming to be Manager would take my money. At this point I was so tired of dealing with them I walked out. At least go to the best buy on harbor and orange Thorpe a little better customer service over there. This company spends so much money bringing in customers it's a shame you're walking them.
Response from Best Buy
January 05, 2026
Hello,
Thanks for sharing your feedback with us. We understand having items ringing up at different prices from what is listed and then having the money you were paying with questioned, isn't an ideal experience.
We'd like to look into this further with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/cxm5h7), Twitter/X (https://bby.me/0wysig), or Instagram (https://bby.me/ezomez). Please also refer to your "Google review #100603" in your message.