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Frequently Asked Questions About Best Buy Fullerton

How do I check product availability at the Fullerton Best Buy?
How do I check my order status?
My local Fullerton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fullerton stores’ holiday hours?

Recent Reviews

4.2
(2759 reviews)
Gerald G
January 07, 2026
1 out of 5
I love Best Buy and have never had a bad experience until I went to the Fullerton location…no one would check me out to purchase my items…when I asked someone they said I had to wait…I asked for manager and they said he was in a meeting….I did find out managers name was Vernon…if DM is reading this you should look into this….usually everyone is very helpful and polite…what happened to Fullerton?
Response from Best Buy
January 08, 2026
Hello, We appreciate you taking the time to share your review with us. It's understandable to want to have the same quality level of experiences across all of our stores. Not being able to complete your purchase in a timely manner or speak with a manager, certainly isn't ideal. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/0h5bwu), Twitter/X (https://bby.me/24wyhc), or Instagram (https://bby.me/j1d37w), so we can review this further with you. Please also include a reference to your "Google review #102048" in your message.
Josh C
January 04, 2026
1 out of 5
This place is horrible. Customer Service nonexistent. The prices marked and rung up are different than actual price. When you bring it up to cashier they say what ever they think not facts. I had to try resolve issue by myself as he kept trying to explain himself. I had to tell him to stop but wouldn't. Had to get management involved and what a mistake. I think they wanted pay back for being disappointed in the service. One person who claimed to be the manager had to get my money double checked as both employees checked one said good and the other didn't want to take one of my bills. Finally the person claiming to be Manager would take my money. At this point I was so tired of dealing with them I walked out. At least go to the best buy on harbor and orange Thorpe a little better customer service over there. This company spends so much money bringing in customers it's a shame you're walking them.
Response from Best Buy
January 05, 2026
Hello, Thanks for sharing your feedback with us. We understand having items ringing up at different prices from what is listed and then having the money you were paying with questioned, isn't an ideal experience. We'd like to look into this further with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/cxm5h7), Twitter/X (https://bby.me/0wysig), or Instagram (https://bby.me/ezomez). Please also refer to your "Google review #100603" in your message.
Elisa M
December 28, 2025
5 out of 5
Have everything you need
Ruben C
December 22, 2025
5 out of 5
They have everything

About Best Buy Fullerton

bestbuy.com