I went in to get my laptop fixed with the Geek Squad. Hisham was phenomenal! He was extremely knowledgeable, professional, and helpful. I loved how quick and easy he made the process of signing up for a membership, as well as how personable he was! I would definitely recommend anyone to use the Geek Squad when they have a tech issue, and especially if they get Hisham they’ll be in luck :)
Unfortunately this place has fallen into nepotism and poor leadership
I came into the store for a pick-up order literally 5 minutes before they closed for the night and the GM rang me out. He had such an amazing attitude and was so positive. I was in and out within 3 minutes and got to share a laugh on a rainy, muggy night! (I asked for his name so I could mention him specifically, but I forgot 😭). THANK YOU!!!