Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1338 reviews)
Brian I
December 02, 2025
5 out of 5
Placed an order on line and it was ready the next morning at opening! Walked in showed my order and my TV was waiting for me. Fast easy and painless
Fernando K
December 02, 2025
1 out of 5
Trying to buy an iPad, but no one is around to help. 2 people completely ignore me even though I ask for help to get the iPad. Wasted money on member plus. Best Buy used to be a good place to go but customer service has been so bad lately.
glen c
November 28, 2025
5 out of 5
Great help. Got exactly what I needed in a timely manner.
Jeffrey T
November 26, 2025
1 out of 5
Your website sucks. Keeps freezing. Tried on my phone, laptop and home computer and can't make a purchase. I'll shop elsewhere. Get it together Best Buy.
Response from Best Buy
November 26, 2025
Hello, Jeffrey,
Thank you for sharing your feedback with us. Online ordering is supposed to be easy, convenient, and stress-free. Having issues with the site is not the experience we want for our customers. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/ekrb45), X/Twitter (https://bby.me/uti5mf) or Facebook (https://bby.me/4hh1dm) with the full details. Also add Google Review 75478. We look forward to hearing from you.