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Best Buy Mansfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1314 reviews)
Oliver T
August 16, 2025
5 out of 5
Employees were great
Bender T
August 15, 2025
5 out of 5
I've never had a better experience than I did here! Special thanks to Jesse for taking care of me. My phone pretty much got obliterated off the Earth, and I had some trouble acquiring a new phone both from my provider and from Walmart. As soon as we walked in, we were greeted by the team that works here and Jesse made quick work of helping me find a phone that works best for what I was looking for. He also helped me sign up for a card through them, which typically I'm wary of, but he explained the benefits and how it works well enough that I felt safe to go ahead and sign up. Not only was he super helpful, but he was great to chat with super personable guy! If anyone deserves some sort of praise or bonus from higher-ups it's definitely this guy. Kudos to other workers I interacted with as well, everyone was super nice to me!
Sehrish K
August 09, 2025
5 out of 5
I went in looking to buy a new fridge. Ken was very helpful and thorough in explaining the different features/things to look out for when buying a fridge and did a great job answering questions. He made sure I felt sure in making such a big purchase. Overall I had a great experience!
Tim
August 06, 2025
3 out of 5
Usually the people in the store are good, the phone people absolutely suck. I tried buying a printer in the store and the sales guy had no clue, had to keep looking things up on his phone. He tried to sell me a more expensive one and there was one on sale right in front of him. I walked out and bought a printer at Staples.
Response from Best Buy
August 06, 2025
Hey there, Tim,
We appreciate you reaching out to provide us with your feedback. I know how important it is to not feel pressured when making a purchase, and I understand your concerns with your recent visit with us. We would love to follow up with you on this and provide you with the resources needed. Please send us a private message on Facebook (https://bby.me/n1haq1), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #25545" and share your full name, email, and phone number.
All the best,
^Jacob