'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Mansfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1328 reviews)
Nelson
November 12, 2025
1 out of 5
I had a terrible experience at this store. I purchased Pokémon Legends ZA through the app using five $10 reward certificates ($50 total). On October 31st, I went to the Mansfield location to return the game and was told the $50 would be reissued to my Best Buy account within a few days. It’s been weeks, and I still haven’t received it.
Now Best Buy support is saying that, per policy, I can’t get those certificates back — even though the employee at the store guaranteed I would. I only returned the game based on that assurance; otherwise, I wouldn’t have returned a $70 game just to lose $50 in rewards and get only $20 back.
Response from Best Buy
November 12, 2025
Hi, Nelson,
Thanks for sharing your review about the return of your Pokémon Legends ZA. We would be happy to take a look into the concern of those rewards.
Please private message us on Facebook (https://bby.me/8hzy3x), Twitter/X (https://bby.me/wr0cst), or Instagram (https://bby.me/5u0fqw). When reaching out, please mention your Google review number 68260.
Derek S
November 03, 2025
1 out of 5
Night staff have no care for customer or job. Manager has no presence to direct. Too busy goofing off. 3 people standing in line at the only register "open"with no clerks at it. IT guy walks off rather than helping. Front desk "customer service" stand at the desk and stair (3 people). And yell over to all of us. " Hay we are getting someone"? One register open don't you think if it's open you should have someone there already? Buy somewhere else.
Devin “
November 01, 2025
5 out of 5
Wow - showed up 3 minutes before closing - poor guy brought my 43 inch TV out to my car promptly - thank you so much! I feel guilty!
Holly M
October 10, 2025
5 out of 5
I love this Best Buy! It is one of the best in the area, and the people are SO nice, especially Wendy!!