'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Mansfield
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1269 reviews)
Tiantian H
March 22, 2025
1 out of 5
If I could give zero stars, I would.
This was one of the most disappointing retail experiences I’ve ever had — not just because of the poor service, but because of the sneakiness and evasive behavior of the staff. I purchased an undamaged item, but when I tried to return or exchange it at the Mansfield store, I was told it was damaged — a clear attempt to push the responsibility to the original store. They flat-out refused to process the exchange and turned us away twice, despite the website and customer service saying it should be a straightforward return.
To make matters worse, the staff seemed trained to avoid eye contact or interaction if they sensed a customer was unhappy or needed help. It’s incredibly frustrating to deal with a store where no one takes accountability and where policies are selectively applied to avoid doing the right thing. This store clearly values convenience for themselves over basic customer respect. Avoid if you can.
Response from Best Buy
March 22, 2025
Hello, Tiantian,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving polite customer service, particularly when seeking help with product returns. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64957506" when reaching out via social media.
Thank you,
^Ruby
Richard F
March 20, 2025
5 out of 5
People available and eager to help find exactly what I needed
Adam F
March 18, 2025
3 out of 5
Why go online to buy products that you can buy at best buy .... I know why it's because no one is on the check out when your ready to buy.
Response from Best Buy
March 18, 2025
Hello Adam,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64942944" and share your full name, email, and phone number.
Thanks,
^Vanessa
stacy D
March 13, 2025
5 out of 5
Had everything i wantd