Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3833 reviews)
Kaunda H
May 30, 2025
1 out of 5
Finding someone to assist you with your needs is slim to null.
There were only three people on the floor with about 5 people waiting for each person to be assisted the time of my visit.
Elaine M
May 29, 2025
5 out of 5
I had an appointment with the Geek Squad. Hardware problem, needed new battery. Gave me clear instructions for ordering one. Will be coming in to have them install it. This service is included in my annual fee for Geek Squad support.
Ed
May 26, 2025
5 out of 5
Did a exchange for a TV that was shipped and came with a cracked screen. Karen and Theodore in customer service were great, freindly and made sure we were satisfied with best buy. got the exchange done in record time .
Chiraq M
May 26, 2025
1 out of 5
Very poor experience with bestbuy on 5/12/25 I’m still waiting on a refund of $1766.23 I was told that my check would be mailed out and processed in 7-10 business days here we are day 10 still no refund I’m glad I believe in saving my money because that’s a lot of money to just be flouting around in the mail if they even mailed it I was not provided with any type of confirmation or tracking number over all very disappointing and will never spend cash with them again