Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4065 reviews)
Wayne N
January 08, 2026
5 out of 5
Great selection of items everything seems to be priced just right.
Rahul K
January 06, 2026
1 out of 5
Pathetic customer service by the store manager Ash. Unfortunately they don’t know how to handle customers. They made me wait an hour to process an exchange and at the end they did not have a product.
She lacks the understanding of the SOP and has zero empathy for customers which resulted in loss of business.
Response from Best Buy
January 07, 2026
Hello, Rahul,
Thank you for sharing your concerns with the delay for the return and not having products can be disappointing. We can certainly order items that are available for shipping, pickup or delivery. If you would like to reach out to us for support on your experience please reach out to us on any of our social media profiles below with Review 101492.
Facebook (https://bby.me/m3t67z)
Twitter/X (https://bby.me/b1upq8)
Instagram (https://bby.me/nqpsfc)
Joey
January 06, 2026
1 out of 5
Charged me for a membership without telling me. Shipment was delayed and lied saying that they would give me a call and that the package will require signature but they never called.
Sharon G
January 04, 2026
4 out of 5
Great service Didn't have what I needed in stock ordered and had it shipped to the house.Great Customer Service