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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4126 reviews)
Sandra V
April 27, 2026
5 out of 5
When you walk in the door they greet you with great customer service, they know what you're talking about and then if not then we will get another associate to help what does situation
Angelo
April 25, 2026
3 out of 5
Three stars for the young lady who checked me out although I had a bad experience with the young lady @ the 1st rigerster she was very young with a bad attitude I told the manager but he initially took her side all I was saying that her energy was very negative towards me I really feel that wasn't necessary
Response from Best Buy
April 25, 2026
Hello, Angelo,
We understand that not getting the experience you expect in our Chicago, IL Best Buy location can be difficult. You can reach out to chat with us on any of our social media profiles below with Review 145957.
Facebook (https://bby.me/gK0LLT)
X (https://bby.me/7FKtYn)
Instagram (https://bby.me/Pb7w2i)
Angie M
April 24, 2026
5 out of 5
Such a well organized and kind store! “Best” Best Buy in the city!
Eve S
April 19, 2026
5 out of 5
Had a phenomenal experience with Ruben the other day. When we were at checkout, Ruben asked me if I had purchased a micro-sd card for the camera I was purchasing. Because I had assumed one was included in the device package he saved me a huge headache having to go to the store again to get one.
As we headed to get the SD cards he also recommended the adapters so I could seamlessly connect to my computer. As a former Director of Front End for a major retailer, It sticks out to me when an associate is operating via best practices.
Ruben conducted the most natural and intuitive upsell that I’ve seen in a long time. In doing so, he saved me a ton of time on the backend and also helped me feel more confident in my purchase.
This was my first experience at this Best Buy and because of my experience with Ruben and the readily available product, I will definitely be back. Thank you for phenomenal customer service!