Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3796 reviews)
Priscilla P
April 17, 2025
1 out of 5
Worst customer service of my life! Only one salesperson to serve the entire store. I waited for 2 hours and could not get any service.
Response from Best Buy
April 18, 2025
Hi, Priscilla,
Thank you for your review. I understand how challenging it is when you don't receive the help you need. We're committed to consistently creating positive customer experiences, and we want to ensure your concerns are addressed.
To help us do so, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 65052940.
Kind regards,
^Pre
Allen Z
April 14, 2025
5 out of 5
Great Experience today. Sales person Amani is absolutely the best. Very patient in explaining everything for us.
alfred o
April 14, 2025
3 out of 5
Kinda messy store
Response from Best Buy
April 14, 2025
Good Afternoon, Alfred,
We absolutely understand how you are feeling after the store was in poor condition when you visited to shop with us. We would love to connect with you and would be happy to assist you. Please feel free to send us a private message via social media. Make sure you include your full name, phone number, email address, and Google review in your message: #65041063.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Harry H
April 09, 2025
4 out of 5
Actually a pretty good Best Buy store. Most have half empty shelves and a severe lack of employees. Lots of free parking in the garage. Take the street just west of the store, the road east is for home depot and not connected. Picked up an online order which was easy and fast.