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Frequently Asked Questions About Best Buy South Loop

How do I check product availability at the South Loop Best Buy?
How do I check my order status?
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Loop stores’ holiday hours?

Recent Reviews

4.1
(4065 reviews)
Wayne N
January 08, 2026
5 out of 5
Great selection of items everything seems to be priced just right.
Rahul K
January 06, 2026
1 out of 5
Pathetic customer service by the store manager Ash. Unfortunately they don’t know how to handle customers. They made me wait an hour to process an exchange and at the end they did not have a product. She lacks the understanding of the SOP and has zero empathy for customers which resulted in loss of business.
Response from Best Buy
January 07, 2026
Hello, Rahul, Thank you for sharing your concerns with the delay for the return and not having products can be disappointing. We can certainly order items that are available for shipping, pickup or delivery. If you would like to reach out to us for support on your experience please reach out to us on any of our social media profiles below with Review 101492. Facebook (https://bby.me/m3t67z) Twitter/X (https://bby.me/b1upq8) Instagram (https://bby.me/nqpsfc)
Joey
January 06, 2026
1 out of 5
Charged me for a membership without telling me. Shipment was delayed and lied saying that they would give me a call and that the package will require signature but they never called.
Sharon G
January 04, 2026
4 out of 5
Great service Didn't have what I needed in stock ordered and had it shipped to the house.Great Customer Service

About Best Buy South Loop

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