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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4046 reviews)
Jessica G
December 17, 2025
2 out of 5
They are always understaffed at the customer service counter but employees are always waking around ignoring customers.
Zach M
December 12, 2025
1 out of 5
The customer service here is rude.
I just need a second to drop off e-recycling stuff.
Response from Best Buy
December 12, 2025
Thank you for sharing your concerns with the service experienced at the Chicago, IL Best Buy. We would like to hear more on your experience if you could reach out to us on any of our social media profiles below with Review 86774.
https://bby.me/6igega
https://bby.me/y8bw6d
https://bby.me/incwts
Elvis C
December 08, 2025
5 out of 5
Muy buena experiencia
J V
December 08, 2025
3 out of 5
No encontré todo lo que buscaba.
Response from Best Buy
December 08, 2025
Hola J,
Le agradecemos que haya tomado el tiempo de escribirnos en cuanto a su visita. Esta no es la experiencia que queremos para nuestros clientes. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Para poder ayudarle, por favor envíenos un mensaje a través de nuestros canales de redes sociales siguientes:
Instagram (https://bby.me/1z89ki)
X/Twitter (https://bby.me/bs2q5i)
Facebook (https://bby.me/hadfum)
Asegúrese de enviar los detalles de lo que sucedió durante su visita. También añada Google Review español 83770. Esperamos su mensaje.