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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3732 reviews)
Jason P
January 18, 2025
1 out of 5
I went in with the intention of purchasing a new TV. There were no customer service associates to be found in that section. I asked an employee from a separate department for assistance and he called one of his colleagues to help. Once that person arrived, he said he was helping another customer. There was no one else in that department to help me. I waited 20 minutes and left without making a purchase. This Best Buy store could be better staffed.
Before leaving, I went to another department to inquire about a separate product. The employee had no knowledge of that product category and seemed completely unengaged and disinterested in helping. I finally said I would Google the info I needed to make a decision. Customer service is not at all a priority at this location. Very disappointing. Won’t return.
Response from Best Buy
January 18, 2025
Hey there.
Thank you for your review, Jason. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64703475.
Kindest Regards,
^Vanessa
Brayan V
January 10, 2025
5 out of 5
Best place to bought technology.
Monica C
January 07, 2025
5 out of 5
The TV sales associate at this location was very knowledgeable and friendly. I had ALOT of questions and he was able to answer them all. He explained all the diffent options in a way that made sense to me, which made it easy for me to confidently make my choice!
Larry G
January 04, 2025
1 out of 5
The worst customer service ever.
Response from Best Buy
January 05, 2025
Hi, Larry,
Thanks for sharing your review with us. We strive to provide a high level of service and are concerned that your recent visit does not appear to have been a proper reflection of this.
We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64646577" in your message. Thanks!
Regards,
^April