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Frequently Asked Questions About Best Buy Kohler
How do I check product availability at the Kohler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kohler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kohler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kohler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1221 reviews)
Stephen R
July 09, 2025
1 out of 5
Wish I had read these reviews. Sometimes back we bought a laptop and geek quad were excellent setting it up for us.
This time went to purchase a tv. Got persuaded to renew Best Buy membership with promise together with signing up for store card I would earn $250 toward next purchase. Didn't realize the membership would cost me $179.00 until I did research when I got home. TV came to store and we went to collect it. Asked about Membership and was told I had been told when I signed up for it Asked them to cancel it and was given 1-800 number. Went to collect TV and there was a hole in the packaging I could put my fish through and touch the TV. We cancelled the order and left TV there. Got home phoned 1-800 and got a grumpy sounding computer that cancelled my membership but charged me for time we had it. Got to check my store card to see how that works.
Very disappointed. Be a long time before we go back to any Best Buy.
Jacob N
July 05, 2025
5 out of 5
Top premium spot to buy the best in electronics the staff is always helpful they offer great support and do definitely price match with you in the right way.
Donny A
July 03, 2025
4 out of 5
Had good variety of trusted electronics
Steven A
June 27, 2025
1 out of 5
Save ourself the hassle don't shop at bestbuy. Bought there accidental coverage plan after there associate told me anything happens bring it in and we will replace it. Id rather take my business to microcenter then to bestbuy as they actually take care of ya when you buy a protection plan.