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Best Buy Christiansburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Christiansburg
How do I check product availability at the Christiansburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiansburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiansburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1680 reviews)
John F
January 20, 2025
1 out of 5
I had a car starter installed and was supposed to be able to start remotely also from its app. The only way to hook it to the app is by the numbers on the unit or the box that it came in. Every time I called the store trying to speak to the guys that installed it the store personnel hung up. Now I have to undo the unit from under my dash to Bluetooth it to my app. Very unprofessional especially since it took 2 hours longer than scheduled to finish it. Will never go back to that store for anything.
Response from Best Buy
January 20, 2025
Hello there, John!
Thank you for taking the time to reach out on Google with a review. As someone who also had car equipment installed recently, I can fully understand the need for support in this type of situation. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64710618 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Best regards,
^Ryan
Jason M
January 14, 2025
1 out of 5
Picked up an open box order and even though I had purchased the “excellent” condition item which meant it should have included all parts manuals etc it did not. I even asked employee who assisted me if everything was included. He assured me it was. I live 2 hours away from store so a return trip is a problem when I should have received everything to begin with. I tried to call to see if it were accidentally left off but calls to the store were ignored and eventually disconnected. I tried the texting feature with no resolution since they wanted me to simply return item. Extremely disappointed and frustrated with the lack of communication and support. Don’t be surprised if this location if not the entire company closes and or files for bankruptcy.
Response from Best Buy
January 14, 2025
Hello, Jason,
Thanks for reaching out and providing your feedback. Purchasing a open boxed item is a great part of the Best Buy experience so I can understand how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64677688. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64677688
Thanks,
^Ezra
Chloe T
January 12, 2025
5 out of 5
My computer wouldn’t turn on so I brought it into the Geek Squad and they fixed it in about 30 min at no cost, very happy customer!!
Sarah A
January 08, 2025
4 out of 5
Really good in my opinion, I've gone here three times. First time I was trying to get a Power Supply since my last one kind of blew, Asked an Employee who came over and helped look which they didn't have it but they redirected me to another place that might have it (Which did), Then I went again to get a new Logitech Mouse, Which was a really positive experience, Asked an employee where they would be, Got directed and got it, Then the third time I got a pair of Headphones, found it and went to the front and paid which was also really positive. Overall it is really good and each time I've gone here I've walked away with a positive experience to tell.