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Best Buy Christiansburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Christiansburg
How do I check product availability at the Christiansburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiansburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiansburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1691 reviews)
Max
March 03, 2025
1 out of 5
You can't ever get anyone to actually help you in this store and then when you actually get a staff member's attention they are rude and unhelpful to you
Stevie P
March 01, 2025
5 out of 5
Excellent service! Especially the cellphone and tv department… good job keep training your employees well.
Dwight S
February 22, 2025
5 out of 5
We had a computer go down and they have Geek Squad inside, we dropped it off, waited 2 weeks, and picked it back up repaired. Coverage is worth buying!
Monica G
February 18, 2025
2 out of 5
They have a lot to choose from, unfortunately you can never get any help. The Harrisonburg, Va store could care less if you buy anything or not. Customers feel like a burden needing to ask a question. I strarted buying from Amazon for those reasons and they allow returns at no cost. Best Buy want ls a restocking fee.
Response from Best Buy
February 18, 2025
Hi, Monica,
Though this location has many products to choose from, hearing that you are unable to get assistance while shopping at your local Best Buy is not something that we want for our customers. We would like to get additional information from you so that we can look into this further. To do so, please send a private message that includes your full name, phone number, email address, receipt information, and the date and time of your visit to one of the links I've listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, be sure to mention that you are responding to Google Review 64826122.
Sincerely,
^Tina