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Frequently Asked Questions About Best Buy Murrieta

How do I check product availability at the Murrieta Best Buy?
How do I check my order status?
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Murrieta stores’ holiday hours?

Recent Reviews

4.2
(2568 reviews)
Jeffrey E
November 13, 2025
1 out of 5
I asked for help and was told to go to the front. The employees up front were just having a conversation and ignoring me. I left my items on the register and went home. I’ll order off of Amazon. Edit: You spelled my name wrong so I know you don’t care. I’m not going to reach out to you on socials. I don’t have a Facebook or an X. I would prefer you address this here.
Response from Best Buy
November 13, 2025
Hello, Jeffery, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #68809" when reaching out on social.
Cassandra R
November 10, 2025
5 out of 5
My husband just bought a laptop and some accessories tonight and I must say, the staff at this location are so helpful. Chase answered every one of my husband’s questions. He was super patient and informative. Super happy with this location.
Carol E
November 09, 2025
1 out of 5
Placed an order for a 50” TV on line. I was given a delivery date and time range. Waited all day for the delivery and tracking information with Rodie. Late in the day I was sent a cancellation invoice with no reason for cancelling my order and delivery. Instead of Best Buy it is now Worse Buy!
Response from Best Buy
November 09, 2025
Hey there, Carol We understand your concerns surrounding your recent purchase. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/augtbg), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #66843"
Etna D
November 07, 2025
3 out of 5
No encontré la medida de lo que buscaba

About Best Buy Murrieta

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