Kandi B
September 24, 2025
I had a great experience purchasing from this store. The General Manager was actively engaged on the floor with customers and was very helpful. The gentleman he turned me over to was extremely knowledgeable and was able to get me exactly what I needed within a very reasonable timeframe. I would highly recommend this location and their highly knowledgeable and engaging personnel
They were helpful, had exactly what I wanted, and it was at a good price. I couldn't ask for anything more from a store. The woman who helped me was knowledgeable about inventory, and she looked up some accessories that we couldn't find on the floor. I'll go back to this Best Buy for sure 👍
christina c
September 06, 2025
I am absolutely disappointed in the murrieta store I recently got a best buy card & made a purchase I wanted to return after all being that I am a new customer to this store I was unaware that the return policy on the item I bought had a 15 day return deadline I came in 1 day after the 15th day & supervisor chase refused to refund my best buy credit card stating all he you can do is give me a store credit even though I explained to him this is my first time shopping here and I was unaware of the return policy very uncustomer friendly im not happy about this at all This is the last time I will ever shop at best buy gonna cancel my new best buy credit card . Really 1 day past the 15th day supervisors have the ability to override that and put it back on my card
Pamela C
September 04, 2025
Very knowledgeable technicians and the installation team was awesome. I would say superb, if I could give them any other adjectives I would