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Best Buy Charlotte-North Lake
Services Offered
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Frequently Asked Questions About Best Buy Charlotte-North Lake
How do I check product availability at the Charlotte-North Lake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charlotte-North Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charlotte-North Lake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charlotte-North Lake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2837 reviews)
Marc B
July 22, 2025
5 out of 5
Went for printer ink. Had what I needed and at a decent price.
Karen B
July 20, 2025
1 out of 5
I called to order an IPad it was on sale the sale ended today I callto order it the rep on the phone kept saying my email wrong that #1. I tried put my credit in the system it kept coming up denied the stupid rep put the mailing address as the billing address. So the order was canceled. I asked a supervisor to call me back which did not happen. Unprofessional, can hear Reps NEVER AGAIN WILL I DEAL WITH THESE JERKS
Response from Best Buy
July 21, 2025
Hello, Karen,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important an order can be and understand how important excellent customer support can be. We would like to take a closer look into any concern you may be facing and document them. To continue, please contact us through a private message on one of the following social platforms with your full name, phone number, and email:
Facebook (https://bby.me/p0b2jj)
Twitter/X (https://bby.me/c4spud)
Instagram (https://bby.me/s0lx86)
We look forward to assisting you there.
Regards,
^ Brandon
Laurie K
July 12, 2025
3 out of 5
My computer went down. I had to run in get another one. I was greeted when I walked in. And I was offered assistance.
Tim H
July 06, 2025
5 out of 5
The staff was very helpful and took care of my needs in an efficient manner. Thank you