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Best Buy Woodland Hills
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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3545 reviews)
Susan D
August 23, 2025
5 out of 5
I came to Best Buy to purchase a portable air conditioner for my mother during this heat wave. The model I wanted only had one left on the floor with a punctured box, but at the checkout, Gabriel noticed and went above and beyond to help. He searched the back with another associate and, after a while, came back with a new one. I really appreciated the effort—many employees would have given up, but they didn’t. Their dedication made all the difference, and I left with exactly what I needed for my mom. Excellent customer service!
Yerzhan G
August 23, 2025
5 out of 5
Amazing experience! My wife and I bought laptops for school and work, and the prices were very fair. The staff was friendly, patient, and really took the time to help us choose the perfect models. Thank you, Best Buy, for making it so easy!
Douglas D
August 15, 2025
1 out of 5
Very rude staff
Response from Best Buy
August 15, 2025
Hello, Douglas,
Thank you for sharing your concerns regarding your experience in store. Please reach out to us on any of our social media profiles with Review 29839 for us to be able to notate your concerns.
Facebook (https://bby.me/lutpqp), Twitter/X (https://bby.me/2av68u), Instagram (https://bby.me/7u2a8j)
Sincerely,
^ Tommy
Jerry
July 31, 2025
1 out of 5
I thought I'd give the neighborhood Best buy a try again but even less customer service I'm not even sure how they keep that place open. One employee lied about having speaker wire and then another employee lied about having an automotive section.
Response from Best Buy
July 31, 2025
Hello,
Thanks for taking the time to share your feedback with us. I appreciate you giving our store another chance, though I understand receiving this level of service, isn't a welcome experience.
Our employees should never be intentionally giving misinformation to our customers, and if they are in doubt of something, they should ask a colleague before providing an answer. I'd like to ensure that this is looked into further by our corporate team. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/6tn072), Twitter/X (https://bby.me/lswn8s), or Instagram (https://bby.me/vqq5rz). Please also refer to your "Google review #22972" in your message to us.
Sincerely,
^ Melissa