Staff was disinterested in helping me, inventory is alright, at least one of most things, still got what i needed quickly for a good price - but i did look up my inventory options before i went in.
Response from Best Buy
July 15, 2025
Hello, Rachel,
Thank you for leaving us a review. As a consumer myself, I understand the importance of attentive customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #15897” when reaching out on social media.
Regards,
^Ruby
Review for GEEK SQUAD: Lisa & Adam did a fantastic job hanging our TV. They were professional, punctual and had all the equipment (both the items we purchased and their own tools). Definitely recommend 💯. We're long time Best Buy customers and never disappoint.
Went to Best Buy of Woodland Hills to buy a refrigerator. It was no problem while in the store. But later on I received a check list that said I have to measure the door. And of course it was smaller than the fridge. In fact most standard doors are smaller than the fridge. So I called the store and was told that I have to pay installers $250 to remove the fridge doors and put them back on. So I cancelled the order. I called their customer service and was told it is not true. All I have to pay is for installation with water $139 and they will remove the doors.
Next day I went to Home Depot. Installation is FREE. Door removal is FREE. All I have to buy is a water hose for $18!!!!
The fridge was more expensive at Home depot but removal of the old fridge is cheaper and delivery is free plus they gave me $50 so the price is the same as Best Buy but I am getting full service and the water hose. Done deal.
As the title says, The Best!!