Frequently Asked Questions About Best Buy Wellington
How do I check product availability at the Wellington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wellington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wellington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wellington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2686 reviews)
elana s
June 20, 2025
5 out of 5
Staff super helpful
Helen T
June 11, 2025
5 out of 5
King and the store manager are extremely helpful!
Joshua C
June 09, 2025
1 out of 5
I ordered a tv and was told the earliest it could be delivered was in a week. Long time but ok. I stayed home the whole day that it was scheduled to be delivered and even received a call from the driver stating he would be there in 30 mins. After 90 mins I received a phone call from best buy customer service stating the driver tried to contact me for 15 mins and then left. I have security cameras that show no person or truck was there. They then told me the earliest they might be able to deliver it was a week from now. I asked for a supervisor and told them they could either deliver the tv as scheduled or refund me the money that they charged a week ago. He refused to do either one. I asked for his manager and he stated he was the highest person there and if I wanted to talk to someone else I should go to a store in person and talk to a manager there. Ultimately best buy refused to deliver the tv I already paid for and refused to give me a refund. I will never shop there again with that kind of customer service. Now I'm having the same tv delivered from another company and saving a few hundred dollars.
Donna A
June 09, 2025
5 out of 5
Vodafone from this location several weeks ago. Explain to them that I had brain trauma and needed help and they assured me I would get some. Went back today to just get information on how to do two little tiny things. Was told I have to have to get an appointment with the Geek Squad and come back and then of course I'd have to pay. That didn't happen! Instead I spoke to a gentleman named Jacob and he answered my two questions promptly and clearly. May I say with that sarcasm and was sincere concern. Hire more like him, if I was older perhaps they would have gotten away with it but I'm only 83! I will shop again at Best Buy and have done so many times. Congratulations to Jacob being a good employee and a good human being.