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Frequently Asked Questions About Best Buy Wellington

How do I check product availability at the Wellington Best Buy?
How do I check my order status?
My local Wellington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wellington stores’ holiday hours?

Recent Reviews

4.1
(2628 reviews)
Sara V
February 04, 2025
5 out of 5
Nice
Andrei Y
February 01, 2025
5 out of 5
Most of your electronic needs are answered here.
H
January 26, 2025
1 out of 5
I ordered multiple electronic items and scheduled a specific delivery, set up, and install date. They showed up without most of the items ordered. What they did show up with they installed improperly. I had two (2) other companies examine what they did and I was told that the set up was done "improperly and unprofessionally". They also did not install anything. They forgot a remote, in addition to the rest of the order they did not have. They were rude and unprofessional. After three and one-half weeks of them rescheduling and ten (10) telephone calls for a total of about twelve (12) hours, and two (2) visits to the store to speak with a manager, the order and seven (7) delivery, install, and set up dates all of which was canceled by Best Buy at the last minute, the order was cancelled. They clearly could care less. Management showed no interest in anything other than taking my money. In my opinion, customer service was completely non-existent. In comparison, I reordered everything from Costco and everything was delivered, set up, and installed in three (3) days. This store , based upon my experience, is incompetent, unprofessional and rude. I would not recommend them to anyone. Go to Costco instead.
Response from Best Buy
January 27, 2025
Hello There, Thank you for providing feedback on Google my Business. The frustration of having order delays and issues is upsetting. We would like to hear about your delivery installation experience, here at the corporate office. Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64733881", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Giovanni M
January 21, 2025
4 out of 5
Amazing

About Best Buy Wellington

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