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Frequently Asked Questions About Best Buy Wellington

How do I check product availability at the Wellington Best Buy?
How do I check my order status?
My local Wellington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wellington stores’ holiday hours?

Recent Reviews

4.1
(2827 reviews)
ccash81
April 06, 2026
5 out of 5
Carl tried hard to help me out, very eloquently!
Brian O
April 06, 2026
5 out of 5
Don't order on line from Best Buy, rip off. Best Buy canceled my order, I went to a store and bought the item. Received confirm email order cancelled but Best Buy charged me anyway. Now been charged twice and been trying for a month to get a refund. UPDATE: I contacted BB as instructed and their Social Media Specialist named Graham saw that was an issue and he got it resolved in one day. A simple procedural error at store level created a mess that resulted in my being charged twice. Problem solved and refund issued. Only companies who are serious about customer service would identify an error and correct it and satisfy the customer. Well done Graham and thank you Best Buy.
Response from Best Buy
April 06, 2026
Hi Brian, Thanks for sharing your experience with us. We're concerned to hear about this experience and can understand your frustration with your order being canceled. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/gserib), Twitter/X (https://bby.me/RRX2wa), or Instagram (https://bby.me/7EvdS6) and mention your "Google review #139001," we'll be happy to look into this with you.
Domingo G
April 04, 2026
5 out of 5
Excellent service!!!
Eddie E
March 28, 2026
1 out of 5
I have a complaint. For the pass week I have been trying to get my company tax exemption. I went to the store and was told that I have to fill out the form online. I was not told that I have to fill out a business account. I filled out the business account online. This was done March 22nd. I have called and spoke with several people over the phone but they are not able to assist me. What ever happen to customer service. I have a Florida Tax Exemption. I get an e-mail from Best Buy saying that my Tax Exemption has been approve and to sign on to my business account. I sign in and I don't see any information. I call the 1.800 number and they are not able to assist me. Customer Service for a company should not be this difficult. Is it possible I can get some assistant with this matter. Why is this matter seems so difficult? I ask to speak with a manager or have a manager call me. I also ask for corporate e-mail and phone number so I can send them a detail e-mail regarding the lack of customer service and knowledge. I spent one week and a combine 25 hours trying to get information regarding my business account. Is this how Best Buy is running their business? I am looking at taking my business and the 50 computers and laptops that I was going to purchase to another business that will give proper customer service. I will let my social media team know so we can inform our customers not to give any business to Best Buy due to the lack of customer service. Eddie Edwards, Design - S!R Men's Wear, LLC, S!R by Eddie Edwards, LLC.

About Best Buy Wellington

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