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Frequently Asked Questions About Best Buy Wellington

How do I check product availability at the Wellington Best Buy?
How do I check my order status?
My local Wellington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wellington stores’ holiday hours?

Recent Reviews

4.1
(2686 reviews)
elana s
June 20, 2025
5 out of 5
Staff super helpful
Helen T
June 11, 2025
5 out of 5
King and the store manager are extremely helpful!
Joshua C
June 09, 2025
1 out of 5
I ordered a tv and was told the earliest it could be delivered was in a week. Long time but ok. I stayed home the whole day that it was scheduled to be delivered and even received a call from the driver stating he would be there in 30 mins. After 90 mins I received a phone call from best buy customer service stating the driver tried to contact me for 15 mins and then left. I have security cameras that show no person or truck was there. They then told me the earliest they might be able to deliver it was a week from now. I asked for a supervisor and told them they could either deliver the tv as scheduled or refund me the money that they charged a week ago. He refused to do either one. I asked for his manager and he stated he was the highest person there and if I wanted to talk to someone else I should go to a store in person and talk to a manager there. Ultimately best buy refused to deliver the tv I already paid for and refused to give me a refund. I will never shop there again with that kind of customer service. Now I'm having the same tv delivered from another company and saving a few hundred dollars.
Donna A
June 09, 2025
5 out of 5
Vodafone from this location several weeks ago. Explain to them that I had brain trauma and needed help and they assured me I would get some. Went back today to just get information on how to do two little tiny things. Was told I have to have to get an appointment with the Geek Squad and come back and then of course I'd have to pay. That didn't happen! Instead I spoke to a gentleman named Jacob and he answered my two questions promptly and clearly. May I say with that sarcasm and was sincere concern. Hire more like him, if I was older perhaps they would have gotten away with it but I'm only 83! I will shop again at Best Buy and have done so many times. Congratulations to Jacob being a good employee and a good human being.

About Best Buy Wellington

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