Best Buy Wellington

Manager An*** (not putting his name) provided poor customer service. I came seeking a return and the gentleman at Front desk was cordial polite and helpful but when he needed the manager, An*** couldn't be bothered to even come and explain the situation instead communicating over the radio to deny me leaving the associate in a terrible position. As the helmet was obviously defective i was merely seeking store credit or some compromise like a replacement but to not even make an effort to show his face when the store isnt even busy pretty lame dude won't be returning to this location

I would leave zero Stars if I could employees just gathered around in the back bsing nobody at the register nobody offers any help through my item down and left no such thing as customer service anymore I will do my ordering online anywhere but your store

I was waiting for 20 minutes and even though I was in queue. Others who came after was helped before me. Then the sales employee came, he didn't have any knowledge of the product I needed. Explained that the only employee that could help was fired. Then sent me away. He offered me to ho to another best buy that was 40 minutes out of my way. I left and will go somewhere else.

Knowledge on product courteous Stire clean plenty of parking handicap accessible