header_logo
GEEK SQUAD

Best Buy Cerritos

Open NowCloses at 9:00 PM
4.2
(3307 reviews)
12989 Park Plaza Dr
Cerritos, CA 90703
(562) 402-1555
Directions
Open NowCloses at 9:00 PM
SaturdayApr. 810:00 AM - 9:00 PMSundayApr. 910:00 AM - 8:00 PMMondayApr. 1010:00 AM - 9:00 PMTuesdayApr. 410:00 AM - 9:00 PMWednesdayApr. 510:00 AM - 9:00 PMThursdayApr. 610:00 AM - 9:00 PMFridayApr. 710:00 AM - 9:00 PM
Services Offered
On This Page:

Find Items in This Store

Shop Best Buy Cerritos

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Cerritos

How do I check product availability at the Cerritos Best Buy?
How do I check my order status?
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cerritos stores’ holiday hours?

Recent Reviews

4.2
(3307 reviews)
J. S
April 02, 2025
4 out of 5
No encontré lo que buscaba en la tienda pero en la web lo tenían todo, la atención un 10/10
Esperanza J
March 28, 2025
5 out of 5
Bryan was hands down the best part of my experience at Best Buy. I came in with the intention to quickly purchase a tablet and leave, but unfortunately, that didn’t happen at first. I approached two female representatives and asked for help. One of them responded that someone would assist me, then walked away to chat with two other employees instead of helping. Frustrated, I walked to the back counter where Bryan and another representative were seated. I asked if someone could help me purchase a tablet. The woman asked which one I wanted, but made no effort to get up or assist. Bryan, however, immediately stood up, apologized for the delay, and provided amazing customer service. He quickly retrieved the tablet, checked me out, and had me on my way—all in less time than it took me to even get someone’s attention initially. Best Buy, I truly hope you recognize the value of employees like Bryan. His professionalism turned around what could have been a negative experience. Thank you, Bryan—people like you really do make a difference.
Mike S
March 22, 2025
1 out of 5
Cerritos Store manager Daniel blatantly lied to me about the return policy to protect his store’s sales numbers. I purchased a freezer chest at the Lake Forest store on Mar 22nd to use at a family member’s home. Upon opening the box, the product was damaged and had burn marks all over the bottom. I took the item to the nearest Best Buy (Cerritos) and attempted to exchange for a new one but was told I needed to go back to the original store. I tried arguing with store manager Daniel why I couldn’t do an exchange but he wouldn’t help me. Later that day, I ended up taking the defective freezer back to the original store and getting a refund. The two employees helping me with my return told me “that manager lied to you, you can return all products to any Best Buy store”. They further explained that Daniel probably lied “because he didn’t want the return to hit his store and show as a loss. Some stores are struggling and they don’t want their numbers to look bad”. Shame on you Cerritos store manager Daniel. Lying to customers and causing inconvenience all to protect your numbers!!
Melissa J
March 21, 2025
1 out of 5
I'm fairly confident I was lied to. I went to purchase something that said "Available In-Store Only" on the website. I got there at opening and an employee told me they "sold their whole stock online" and didn't have any left. When I inquired just how someone managed to purchase an "in-store only" product online, she began to backtrack, but then repeated it, and all in all seemed very unsure just what happened to the inventory. It's one thing to simply not have inventory(or even refuse service, that's fine!)-- it's another altogether to lie to customers, and I'm 90% sure that's what happened to me. I'd rather be told the truth that an employee bought out the stock before doors opened so I can make a note to avoid the store.
Response from Best Buy
March 21, 2025
Hi, Melissa, Thanks for taking the time to leave a review here on Google. I can certainly understand wanting clarity on product availability when visiting your local Best Buy. If you require additional assistance, please send us a private message via social media. Our team would be happy to look into this closer on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64953477” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi

About Best Buy Cerritos

At Best Buy Cerritos, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Cerritos team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 12989 Park Plaza Dr in Cerritos, CA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Cerritos? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

bestbuy.com