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Frequently Asked Questions About Best Buy Cerritos
How do I check product availability at the Cerritos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cerritos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cerritos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3319 reviews)
Marco G
April 22, 2025
2 out of 5
TODO DEMASIADO CARO , EN TEMU ESTAVMAS BARATO Y ES LO MISMO... PORQUE AQUI EN BEST BUY LAS COSAS Q COMPRAS DURAN 1 AÑO Y EN TEMU UNOS 9 MESES . ASI Q MEJOR COMPRO EN TEMU .GRACIAS
Response from Best Buy
April 22, 2025
Hola, Marco,
Gracias por compartir su opinión sobre los precios y compras en Temu. Entendemos que comprar artículos de poca calidad por más barato y no poder comprar artículos con mayor calidad a mejores precios puede ser difícil. Best Buy ofrece igualación de precio con vendedores calificados dentro de tienda. Puedes revisar la polémica en línea https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . Si necesitas más soporte puedes contactarnos por un mensaje privado o directo en uno de nuestros perfiles de media social debajo con su nombre completo, correo electrónico, ciudad, estado, y número de teléfono con más detalles de cómo podríamos ayudarle.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
Yahir G
April 21, 2025
5 out of 5
One of the guys adviced my sooo well on purchasing my laptop :)
Mateo S
April 16, 2025
1 out of 5
Do not go to that place, there is very terrible service, horrible, the workers do not want to serve the customer and I went to put a protection on my watch and the guy who served me damaged it, very bad store if you want to waste your time and be treated badly, that place is perfect.
Response from Best Buy
April 16, 2025
Hi, Mateo,
I'm saddened to hear of what you experienced when looking for assistance with your watch. I can imagine how upsetting this must be for you and would like to invite you to connect with our team for support. To get started, simply send a private message or DM with your full name, phone number, the location this occurred, and your email address to one of the links below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, please mention that you are responding to "Google Review 65048847".
Sincerely,
^Tina
Danny W
April 16, 2025
1 out of 5
Young girl who works there doesn’t know what she’s doing
Response from Best Buy
April 16, 2025
Hello, Danny,
Thanks for taking the time to reach out and provide your feedback. When I go into my local Best Buy, I can expect to find knowledgeable staff to assist me with my purchases, so I can understand your disappointment. We would love to formally document your experience and do what we can to further assist you. If you have a minute, please reach out to us in a private message or DM. You can reach us at:
Facebook: http://facebook.com/BestBuy
Intagram: http://instagram.com/bestbuy
X: http://twitter.com/BestBuySupport
Please provide your full name, phone number, email, and your review number 65046701. We look forward to working with you.
Kind regards,
^Aaron