Best Buy Cerritos

If you go in hoping to get an employee to help you're better off calling someone in India to help you before the people in store do.

BEST BUY WILL NOT STAND BEHIND ITS WORK! I bought a computer at best buy in Cerritos California. They said they would transfer the data from my old unit to the new unit, uninstall my programs and reinstall them on the new unit. Two days later they handed me the hard drive from my old unit. I gave them the program discs, and they TRIED to install them. They said I had to call Adobe and have them do this. I called Adobe, who said the program has to be uninstalled from my old device before it can be added to another device. I went back to the store and asked them to do this. I was told I had to BUY an adapter and do it myself. That was unacceptable. The manager then told me if I PAID for in home service, they would do this and work with Adobe to reinstall the program on my new unit. The tech came, he worked for two hours and finally Adobe told him, until they uninstall the program it can't be done. HOWEVER, they have already destroyed the old unit. Best Buy agrees they didn't do the work, but they are not willing to do anything for me. The only thing Best Buy Headquarters will do is tell me I have to deal with the store directly. BEST BUY WILL NOT STAND BEHIND ITS WORK!

Long waits.

Muy buena experiencia. Solo que si necesitas algun servicio como tranferencia de datos del celular viejo al nuevo que compras alli te cobran. Lleven unos dolares extras por si necesitan ayuda. Todo lo demas buen servicio