Bought a laptop from this Best Buy couple days ago, and the experience was great. I forgot the salesperson’s name, but he looked like he was of Asian descent, with a mustache & long hair. He was very professional, friendly, helpful, and the customer service was top-notch. Well done folks! Thank you for everything!
Went tonight to the Cerritos location for the Nintendo Switch 2 release. Despite the enormous crowd of hundreds, the line moved smoothly, the employees had a great attitude and friendly demeanor. The entire operation ran smoothly. They ran out of a few accessories, but the overall experience was top notch. Great job!
Switch 2 Pre Order situation was AWFUL. It takes you 20 minutes to get through 2-3 people who Pre Ordered???? Were you prioritizing people who waited for the day as opposed to the people who waited 2 months?
You had Pre Orders labeled and ready to go (I saw in store) and yet you can't make things efficient? You had 2 months, all of this week, and all of the day to ready up and plan for different eventuality and this is what you have to show for it?
My friends at other Best Buy branches in other states got done in 10 minutes. I'm still standing 1 hour in.
Incompetent
Always my go to for my electronics